Specific Job Releted Process Knowledge and Skills
Leveraging the Best of Digital Transformation, Data Analytics and Artificial Intelligence AI
Leveraging the Best of Digital Transformation, Data Analytics and Artificial Intelligence AI
APM962
2 Week Specialized Job Process Skills Development Training Workshop
21st Century
Corporate Performance Measurement & Management Methodology
Building Hands-on Skills & Competencies in
Measuring Alignment to Objectives & Strategies
Real Time Automated & Semi Automated Decision Support
- Operation & Strategic Objectives
- Meaningful KPIs & Balanced Score Cards (BSCs)
- Real Time Performance Dashboards
- Data Analytic & AI based Decision Support & Automation
www.eurotraining.com/bro/apm962-2.php
2 Week Job Process Good & Best Practices Training
New Delhi
| Kualalumpur
|
London
| New York
|
Seattle, USA
| New Delhi
|
Kualalumpur
| New Delhi
|
London
| New York
|
Seattle
| Istanbul
|
New Delhi
| Kualalumpur
|
New Delhi
| London
|
New York
| Seattle, USA
|
London
| Dubai
|
Kualalumpur
| Dubai
|
London
| New York
|
Seattle, USA
| Istanbul
|
New York
| Dubai 27 April-8 May 2025
|
London 25 May-5 June 2025
|
Useful Links
What is covered in this Program?
Business World is becoming more dynamic and Business Opportunities are becoming more and More Time Sensitive.
Getting Decision Support Information in Actionable Time, or, linked to Automated Decision Making is Key.
For example, if you go online to buy an Air Ticket, this information is very valuable for Ticketing Agents in Real Time, 3 hours later after you have bought the ticket this information is of little value, except, probably for Hotel and Destination Service Providers. Similarly, if there is a unsafe situation existing somewhere in our facilities we need to know it in Real Time, so we can get it corrected by automated or immediate action.
This program provides the methods, skills, and competencies to Master the Future of Corporate Performance Measurement: “Real Time Performance Data, Dynamic Performance Dashboards with Features for providing detailed Visualized Insights, and Automated or Semi Automated decision making based on the Performance Data.”
Key Features of the 21st Century Performance Management System include: Identifying the Performance Objectives, Customer Focused Performance Measures, Developing Meaningful Key Performance Indicators (KPIs), Setting Performance Targets, Real Time Performance Evaluation, Performance Based Alerts and Escalation, Real Time Performance Reporting and Dashboards, Decision Support Reporting, Links to Automated and Semi Automated Action Systems, and Real Time Reporting of Impact on Bottom Line for Organization (profits) and Employees (bonus).
This program will also discuss supporting methodologies for: Evaluating Performance against Organization Subscribed Good Practices, Best Practices, Baldridge Award Criterion, Strategic Alignment, Customer Satisfaction, Customer Loyalty, Innovation and so on.
This program will provide participant the understanding and skills to This program will discuss Performance Methodologies including Key Performance Indicators (KPIs), Balanced Score Card (BSC), 360 Degree Evaluation, Strategic Alignment, Baldridge Award Criterion etc..
This program will emphasize the futility of Performance Evaluation Reports that are provided too late, and do not provide Significant Management Decision Support or Actionable information. To avoid this undesirable situation this program will provide the Participant understanding of how the performance evaluation insight gained can be effectively reported on Real Time on Performance Dashboards to enable Timely and Sometimes Automated Decisions.
This program will also discuss Data Analysis and Artificial Intelligence Methods and Models for Meaningful Actionable Real Time Performance Reporting that can be tied to Automated or Semi-Automated Decision Making.
Business World is becoming more dynamic and Business Opportunities are becoming more and More Time Sensitive.
Getting Decision Support Information in Actionable Time, or, linked to Automated Decision Making is Key.
For example, if you go online to buy an Air Ticket, this information is very valuable for Ticketing Agents in Real Time, 3 hours later after you have bought the ticket this information is of little value, except, probably for Hotel and Destination Service Providers. Similarly, if there is a unsafe situation existing somewhere in our facilities we need to know it in Real Time, so we can get it corrected by automated or immediate action.
This program provides the methods, skills, and competencies to Master the Future of Corporate Performance Measurement: “Real Time Performance Data, Dynamic Performance Dashboards with Features for providing detailed Visualized Insights, and Automated or Semi Automated decision making based on the Performance Data.”
Key Features of the 21st Century Performance Management System include: Identifying the Performance Objectives, Customer Focused Performance Measures, Developing Meaningful Key Performance Indicators (KPIs), Setting Performance Targets, Real Time Performance Evaluation, Performance Based Alerts and Escalation, Real Time Performance Reporting and Dashboards, Decision Support Reporting, Links to Automated and Semi Automated Action Systems, and Real Time Reporting of Impact on Bottom Line for Organization (profits) and Employees (bonus).
This program will also discuss supporting methodologies for: Evaluating Performance against Organization Subscribed Good Practices, Best Practices, Baldridge Award Criterion, Strategic Alignment, Customer Satisfaction, Customer Loyalty, Innovation and so on.
This program will provide participant the understanding and skills to This program will discuss Performance Methodologies including Key Performance Indicators (KPIs), Balanced Score Card (BSC), 360 Degree Evaluation, Strategic Alignment, Baldridge Award Criterion etc..
This program will emphasize the futility of Performance Evaluation Reports that are provided too late, and do not provide Significant Management Decision Support or Actionable information. To avoid this undesirable situation this program will provide the Participant understanding of how the performance evaluation insight gained can be effectively reported on Real Time on Performance Dashboards to enable Timely and Sometimes Automated Decisions.
This program will also discuss Data Analysis and Artificial Intelligence Methods and Models for Meaningful Actionable Real Time Performance Reporting that can be tied to Automated or Semi-Automated Decision Making.
Who Should Attend
This program is intended for Performance Management Professionals, Operational Audit Professionals, Executives, Managers, Human Resource Professionals and Anyone else, interested in, or whose job requires, being aware of Performance Measurement System.
Setting up a Performance Measurement System is a Complex and Demanding Assignment, so, if the objective of nominating participants is the Improve the Existing Performance Measurement and Reporting System or to Setup a New Performance System then organization must consider nominating a team to attend this program together.
If the organization is training a Performance Measurement Professional to Lead future Performance Management Projects or Coordinate and Communicate with Consultants hired for such work, and then Individual Attendance can be a good decision.
This program is intended for Performance Management Professionals, Operational Audit Professionals, Executives, Managers, Human Resource Professionals and Anyone else, interested in, or whose job requires, being aware of Performance Measurement System.
Setting up a Performance Measurement System is a Complex and Demanding Assignment, so, if the objective of nominating participants is the Improve the Existing Performance Measurement and Reporting System or to Setup a New Performance System then organization must consider nominating a team to attend this program together.
If the organization is training a Performance Measurement Professional to Lead future Performance Management Projects or Coordinate and Communicate with Consultants hired for such work, and then Individual Attendance can be a good decision.
Program Content & Modules Modules
21st Century Corporate Performance Measurement & Management Methodology
Understanding 21st Century Markets & Customers
World Class Organizations
Measuring Entrepreneurial Organization
Measuring Customer Focus
Measuring Continually Innovations
Measuring Good Management Practices
Measuring Benchmarking & Best Practices
Developing Meaningful Key Performance Indicators
Customer Focus KPIs
Understanding Management by Data & Facts
Measuring Learning Organization Characteristics
Measuring Technology Deployment
Measuring IT Information Technology Deployment
Measuring Workforce Focus
Measuring Operational Focus
Measuring Results (Success in Achieving Short and Long Term Targets)
Methodologies for Data Collection for Key Performance Indicators
Data Analytics Methods for Evaluating Performance
Preparing a Balanced Scorecard
Preparing a Performance Dashboards
Introduction to Artificial Intelligence for Performance Dashboards
Program Recommendations & Next Steps
Participant Customized Detailed Action Plan
2 Week Job Process Skills Training
Outcomes & Takeaways
Job Process Good & Best Practices Workshop Outcomes and Takeaways
The Work Process Approach to Learning is a methodology that emphasizes learning through understanding the actual work processes.
A work process refers to a set of activities or tasks that are carried out to achieve a specific outcome or result. These processes can be core to the business, such as manufacturing, service delivery, or customer support, or they can be supportive, like HR processes, IT services, or administrative workflows.
The Goal is to closely align training content and methods with the specific processes, tasks, and challenges found in that domain real-world work environments.
What the training achieves is building skills and competencies essential for actual work processes performance. Enabling quick and seamlessly understanding how to perform their processes effectively, efficiently and avoiding the usual mistakes and risks.
This 2 Week Training Workshop participant will typically take away...
Program related Process knowhow, skills, competencies and process knowledge to perform the job work processes
Training that will empower the participant to identify, support and implement work process improvements in his unit, team, section, department, and organization.
The Work Process Approach to Learning is a methodology that emphasizes learning through understanding the actual work processes.
A work process refers to a set of activities or tasks that are carried out to achieve a specific outcome or result. These processes can be core to the business, such as manufacturing, service delivery, or customer support, or they can be supportive, like HR processes, IT services, or administrative workflows.
The Goal is to closely align training content and methods with the specific processes, tasks, and challenges found in that domain real-world work environments.
What the training achieves is building skills and competencies essential for actual work processes performance. Enabling quick and seamlessly understanding how to perform their processes effectively, efficiently and avoiding the usual mistakes and risks.
Program related Process knowhow, skills, competencies and process knowledge to perform the job work processes
Training that will empower the participant to identify, support and implement work process improvements in his unit, team, section, department, and organization.
Benefits to the Organization Sponsoring Participants to this program
(Benefits made possible by Euro Training's above mentioned Planned Outcomes and Takeaways)
This Euro Training programs is different. It develops practical Job Process Skills.
Benefits you may see in participant post program behavior...Inclination to Recognize his Processes Customers and Stakeholders, and their Needs & Expectations.
Higher level of Relevant Multi-discipline Job Process Skills
Taking Initiative to Propose and help implement Process Improvements in his Work Responsibility Area.
How your Participant will Change after attending the program?...
Increased Work Process Performance Knowledge
Awareness to the Need to align process performance to the Needs and Expectations of Stakeholders and Customers (internal & external)
Awareness of the Need to Align Process Performance to Organizational Operational and Strategic Objectives.
Implement Good Management Practices during Process Performance, and, Gain Awareness to meet Requirements and Recommendations of the any Applicable Industry and Professional Standards.
Skill Sets for possible implementation the Program Discussed Action Plan for Process Improvements.
Type of improvements the participant will be trained to analyze and implement include (as relevant)
(a) Productivity Improvements
(b) Product and Service Differentiation
(c) Exceeding Stakeholder & Customer Expectations.Euro Training Instructors often act as mentors for participants (solely subject to instructor approval). Your participants can utilize this free service to ensure effective post program reinforcement and help when apply the ideas and skills acquired during the training.
Participant Individual Career Benefits
Job Satisfaction & Advancement
First, and most important benefit, is the positive self-esteem that will come from being able to do your work processes right first time and meet internal and external customer expectations.
Second, the Program developed Job Process Understanding & Skills will help participant successfully present his professional skills at Job Interviews and Internal Performance Evaluation Reviews.
Participant gains clear direction and insight for analyzing, proposing and implementing improvements in his work processes.
Post program when you take decisions related to your work processes you will automatically consider Multi-discipline aspects (as applicable):
Internal & External Customer Needs and Expectations, Technology Options, Data Analytics and Artificial Intelligence Opportunities, Helpful Tools and Methods, Consider Risks, Mitigate Risks, Take Actions that Increase Productivity, Consider Legal & Contractual Aspects, Consider Intellectual Property Aspects, Pay attention to Safety and Security, Consider future Audit, Weigh Cost Benefit between options, Be Mindful of Key Performance Indicators (KPIs), Consider how Performance will be evaluated, and, Consider need for and Opportunity to Develop a Decision Support Knowledge Base, .... (and, possibly more aspects).
First, and most important benefit, is the positive self-esteem that will come from being able to do your work processes right first time and meet internal and external customer expectations.
Second, the Program developed Job Process Understanding & Skills will help participant successfully present his professional skills at Job Interviews and Internal Performance Evaluation Reviews.
Participant gains clear direction and insight for analyzing, proposing and implementing improvements in his work processes.
Post program when you take decisions related to your work processes you will automatically consider Multi-discipline aspects (as applicable):
Internal & External Customer Needs and Expectations, Technology Options, Data Analytics and Artificial Intelligence Opportunities, Helpful Tools and Methods, Consider Risks, Mitigate Risks, Take Actions that Increase Productivity, Consider Legal & Contractual Aspects, Consider Intellectual Property Aspects, Pay attention to Safety and Security, Consider future Audit, Weigh Cost Benefit between options, Be Mindful of Key Performance Indicators (KPIs), Consider how Performance will be evaluated, and, Consider need for and Opportunity to Develop a Decision Support Knowledge Base, .... (and, possibly more aspects).
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