Euro Training Limited Training Programs, Workshops and Professional Certifications
...

Specific Job Related Process Knowledge and Skills

Including Leveraging the Best of Digital Transformation, Data Analytics and Artificial Intelligence AI on his Job
Audio version brochure
APM962
2 Week Specialized Job Process Processes Development Training Workshop

21st Century
Corporate Performance Measurement & Management Methodology

Building Hands-on Skills & Competencies in

  1. Operation & Strategic Objectives
  2. Meaningful KPIs & Balanced Score Cards (BSCs)
  3. Real Time Performance Dashboards
  4. Data Analytic & AI based Decision Support Processes & Automation
www.eurotraining.com/bro/apm962-2.php

2 Week Job Process Good & Best Practices Training

Seattle, USA
16-27 Dec 2024
London
30 Dec 2024- 10 Jan 2025
Dubai
6-17 Jan 2025
Kualalumpur
20-31 Jan 2025
Dubai
3-14 Feb 2025
London
17-28 Feb 2025
New York
2-13 March 2025
Seattle, USA
16-27 March 2025
Istanbul
30 March-10 April 2025
New York
13-24 April 2025
Dubai
27 April-8 May 2025
Kualalumpur
11-22 May 2025
London
25 May-5 June 2025



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What is covered in this Program?

  1. Business World is becoming more dynamic and Business Opportunities are becoming more and More Time Sensitive.
  2. Getting Decision Support Processes Information in Actionable Time, or, linked to Automated Decision Making is Key.
  3. For example, if you go online to buy an Air Ticket, this information is very valuable for Ticketing Agents in Real Time, 3 hours later after you have bought the ticket this information is of little value, except, probably for Hotel and Destination Service Providers. Similarly, if there is a unsafe situation existing somewhere in our facilities we need to know it in Real Time, so we can get it corrected by automated or immediate action.
  4. This Work Processes Good and Best Practices program provides the methods, skills, and competencies to Master the Future of Corporate Performance Measurement: “Real Time Performance Data, Dynamic Performance Dashboards with Features for providing detailed Visualized Insights, and Automated or Semi Automated decision making based on the Performance Data.”
  5. Key Features of the 21st Century Performance Management System include: Identifying the Performance Objectives, Customer Focused Performance Measures, Processes for Developing Meaningful Key Performance Indicators (KPIs), Setting Performance Targets, Real Time Performance Evaluation, Performance Based Alerts and Escalation, Real Time Performance Reporting and Dashboards, Decision Support Processes Reporting, Links to Automated and Semi Automated Action Systems, and Real Time Reporting of Impact on Bottom Line for Organization (profits) and Employees (bonus).
    This Job Process Competency program will also discuss supporting methodologies for: Evaluating Performance against Organization Subscribed Good Practices, Best Practices, Baldridge Award Criterion, Strategic Alignment, Customer Satisfaction, Customer Loyalty, Innovation and so on.
  6. This Job Process Competency program will provide participant the understanding and skills to This Job Process Competency program will discuss Performance Methodologies including Key Performance Indicators (KPIs), Balanced Score Card (BSC), 360 Degree Evaluation, Strategic Alignment, Baldridge Award Criterion etc..
    This Job Process Competency program will emphasize the futility of Performance Evaluation Reports that are provided too late, and do not provide Significant Management Decision Support Processes or Actionable information. To avoid this undesirable situation this program will provide the Participant understanding of how the performance evaluation insight gained can be effectively reported on Real Time on Performance Dashboards to enable Timely and Sometimes Automated Decisions.
    This Job Process Competency program will also discuss Data Analysis and Artificial Intelligence Methods and Models for Meaningful Actionable Real Time Performance Reporting that can be tied to Automated or Semi-Automated Decision Making.

Who Should Attend

  1. This Work Processes Good and Best Practices program is intended for Performance Management Professionals, Operational Audit Professionals, Executives, Managers, Human Resource Professionals and Anyone else, interested in, or whose job requires, being aware of Performance Measurement System.
  2. Setting up a Performance Measurement System is a Complex and Demanding Assignment, so, if the objective of nominating participants is the Improve the Existing Performance Measurement and Reporting System or to Setup a New Performance System then organization must consider nominating a team to attend this program together.
    If the organization is training a Performance Measurement Professional to Lead future Performance Management Projects or Coordinate and Communicate with Consultants hired for such work, and then Individual Attendance can be a good decision.

Program Content & Processes Modules

21st Century Corporate Performance Measurement & Management Methodology


  1. Understanding 21st Century Markets & Customers
  2. World Class Organizations
  3. Measuring Entrepreneurial Organization
  4. Measuring Customer Focus
  5. Measuring Continually Innovations
  6. Measuring Good Management Practices
  7. Measuring Benchmarking & Best Practices
  8. Processes for Developing Meaningful Key Performance Indicators
  9. Customer Focus KPIs
  10. Understanding Management by Data & Facts
  11. Measuring Learning Organization Characteristics
  12. Measuring Technology Deployment
  13. Measuring IT Information Technology Deployment
  14. Measuring Workforce Focus
  15. Measuring Operational Focus
  16. Measuring Results (Success in Achieving Short and Long Term Targets)
  17. Methodologies for Data Collection for Key Performance Indicators
  18. Data Analytics Methods for Evaluating Performance
  19. Preparing a Balanced Scorecard
  20. Preparing a Performance Dashboards
  21. Introduction to Artificial Intelligence for Performance Dashboards
  22. Program Recommendations & Next Steps
  23. Participant Customized Detailed Action Plan

2 Week Job Process Skills Training

Outcomes & Takeaways

Job Process Good & Best Practices Workshop Outcomes and Takeaways
  1. The Work Process Approach to Learning is a methodology that emphasizes learning through understanding the actual work processes.
  2. A work process refers to a set of activities or tasks that are carried out to achieve a specific outcome or result. These processes can be core to the business, such as manufacturing, service delivery, or customer support, or they can be supportive, like HR processes, IT services, or administrative workflows.
  3. The Goal is to closely align training content and methods with the specific processes, tasks, and challenges found in that domain real-world work environments.
  4. What the training achieves is building skills and competencies essential for actual work processes performance. Enabling quick and seamlessly understanding how to perform their processes effectively, efficiently and avoiding the usual mistakes and risks.
This 2 Week Training Workshop participant will typically take away...
  1. Program related Process knowhow, skills, competencies and process knowledge to perform the job work processes
  2. Training that will empower the participant to identify, support and implement work process improvements in his unit, team, section, department, and organization.

Benefits to the Organization Sponsoring Participants to this program

(Benefits made possible by Euro Training's above mentioned Planned Outcomes and Takeaways)

  • This Euro Training programs is different. It develops practical Job Process Skills.

    Benefits you may see in participant post program behavior...
    • Inclination to Recognize his Processes Customers and Stakeholders, and their Needs & Expectations.
    • Higher level of Relevant Multi-discipline Job Process Skills
    • Taking Initiative to Propose and help implement Process Improvements in his Work Responsibility Area.
  • How your Participant will Change after attending the program?...
    • Increased Work Process Performance Knowledge
    • Awareness to the Need to align process performance to the Needs and Expectations of Stakeholders and Customers (internal & external)
    • Awareness of the Need to Align Process Performance to Organizational Operational and Strategic Objectives.
    • Implement Good Management Practices during Process Performance, and, Gain Awareness to meet Requirements and Recommendations of the any Applicable Industry and Professional Standards.
    • Skill Sets for possible implementation the Program Discussed Action Plan for Process Improvements.
  • Type of improvements the participant will be trained to analyze and implement include (as relevant)

          (a) Productivity Improvements

          (b) Product and Service Differentiation

          (c) Exceeding Stakeholder & Customer Expectations.
  • Euro Training Instructors often act as mentors for participants (solely subject to instructor approval). Your participants can utilize this free service to ensure effective post program reinforcement and help when apply the ideas and skills acquired during the training.

Participant Individual Career Benefits
Job Satisfaction & Advancement

  1. First, and most important benefit, is the positive self-esteem that will come from being able to do your work processes right first time and meet internal and external customer expectations.
  2. Second, the Program developed Job Process Understanding & Skills will help participant successfully present his professional skills at Job Interviews and Internal Performance Evaluation Reviews.
  3. Participant gains clear direction and insight for analyzing, proposing and implementing improvements in his work processes.
  4. Post program when you take decisions related to your work processes you will automatically consider Multi-discipline aspects     (as applicable):

    Internal & External Customer Needs and Expectations, Technology Options, Data Analytics and Artificial Intelligence Opportunities, Helpful Tools and Methods, Consider Risks, Mitigate Risks, Take Actions that Increase Productivity, Consider Legal & Contractual Aspects, Consider Intellectual Property Aspects, Pay attention to Safety and Security, Consider future Audit, Weigh Cost Benefit between options, Be Mindful of Key Performance Indicators (KPIs), Consider how Performance will be evaluated, and, Consider need for and Opportunity to Develop a Decision Support Knowledge Base, .... (and, possibly more aspects).

Registration Form

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Registration & Fee Information (2 Week Workshops)

  1. Fee information is also available at:   PROGRAM-FEE-PAGE   Special Discounts May be Available Please email scholarships@eurotraining.com.
  2. To register please send us an official letter confirming registration (on organizational letterhead), or, send us a completed registration form above. GET MSWORD REGISTRATION FORM .
  3. Fees are Payable by Bank Transfer or Bank Draft.
    • 2 week (60 hrs) Training Workshop:
      Classroom Training at Dubai, Kuwait, New Delhi, Qatar £6,990 (USD $8,900) per participant.
      Classroom Training at London, US Locations, Europe, Malaysia, Singapore £7,689 (USD $9,790) per participant.
      Online eTraining Fee £3,500 (USD $4,375) per participant.
    Fee includes Course Materials, Certificate, Refreshments and Lunch (classroom programs).
  4. Accommodation is not included in Program fee. Special rates may be available at venue hotel for participants.
  5. A Special discount of 10% is offered for participants who pay their fees at least 45 days before start of the program.
  6. Cancellation & Date Change: No Fee Refund if participant cancels his registration less than 3 weeks before start of the program. Alternate nominations may be allowed if requested atleast 2 weeks before program start. In case of exceptional hardship or emergency participant may be allowed to attend same program at another location or date on payment of 10% of fee.
  7. All participants are required to fill in Participant Information Form and Program Related Questionnaire - on first day of the program.
  8. Each program Undergoes Customization to Better Meet Participant Present and Future Job and Career Needs. Please be prepared to let the Instructor/s know about your organization's Special Needs, Interests or Initiatives.
  9. It is always useful for participants to bring their existing problems or case studies, work-process flow charts or job related problems for discussion - consideration will be at sole discretion of the program director/s.
  10. Provisional Registration : You can make a provisional registration request by sending us an email using an official email account. Provisionsl registration request, when confirmed by Euro Training, will reserve a seat for you for 14 days. After our Confirmation you have 2 weeks to send us an official registration request. Provisional registration is automatically cancelled at the earlier of (1) 2 weeks after Provisional Registration Confirmation if registration is not reconfirmed from your side (2) Two weeks before start of the program. We do request you to inform us ASAP you have decided either way.

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