Management Analysts and Operational Auditors often face resistance to their findings from the auditees. This resistance may come in various forms. Is everyone else being unreasonable This program explains the reasons for the resistance and how to overcome it through understanding of the real issues involved and by providing effective leadership.
This program will provide the participant a deep and unique understanding of Audit-Management-Technical issues that will assist Operational Auditors and Management Analysts Identify, Measure and Recommend Management Improvements. This program will also assist you in becoming a high performing management analyst.
Who Should Attend
All Audit & Management Analyst Professionals
Supervisors & Managers who wish to Gain an Insight into What it will take to get Superior Performance
Program Content & Modules
Understanding Leadership
Leadership Skills
Understanding the Process of Making Improvement and Changes
Management System Standards - What are good management practices
Understanding Motivations of the various Parties
Interpersonal Skills
Dealing with Resistance
Understanding Credibility
Building Relationships for Influencing Changes
Technical Credibility
Audit Team Building
Leadership in Identifying Improvements
Data Gathering Methods and Tools
Enlisting Cooperation for Data Gathering
Analytical Skills to Assimilate and Process Large Amounts of Complex Data Quickly
Securing Support for Improvement Initiatives
Communication Skills - Written and Presentations
Writing Effective Audit Reports
Workshop 1
Workshop 2
Additional Topics and Advanced Discussion on Previous Topics - to Focus the Program towards Needs of the Program Participant Group.
Increasing Productivity by Using Management Analysis, Operational Audit Leadership Development - Greater Depth and Real Job Workshops to Build Certification Skills
Performance Management System to Measure Management Analysis, Operational Audit Leadership Development Level of Performance in the Above Processes - we will develop the KPIs for the Above Processes
Planning & Implementing a Departmental/Functional Knowledge Base
Participant's Individualized Action Plan to Implement Improvements Discussed in his Organization