Euro Training Limited Training Programs, Workshops and Professional Certifications
...

Specific Job Related Process Knowledge and Skills

Including Leveraging the Best of Digital Transformation, Data Analytics and Artificial Intelligence AI on his Job
Audio version brochure
BSC720-2
2 Weeks of Process Good & Best Practices

Processes for Developing a BSC for Employee Goals, Targets and Performance Evaluation System

Building Hands-on Skills & Competencies in

  1. Alignment to Organization's Strategic Objectives
  2. Alignment to Department's Strategic Objectives
  3. Alignment to Internal & External Customer Satisfaction
  4. Effective KPIs and Evaluation System for Employees
www.eurotraining.com/bro/bsc720-2.php

2 Week Job Process Good & Best Practices Training

Seattle, USA
16-27 Dec 2024
London
30 Dec 2024- 10 Jan 2025
Dubai
6-17 Jan 2025
Kualalumpur
20-31 Jan 2025
Dubai
3-14 Feb 2025
London
17-28 Feb 2025
New York
2-13 March 2025
Seattle, USA
16-27 March 2025
Istanbul
30 March-10 April 2025
New York
13-24 April 2025
Dubai
27 April-8 May 2025
Kualalumpur
11-22 May 2025
London
25 May-5 June 2025



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What is Covered in this Process Approach Program?

  1. The Truly Strategic Way to measure performance of Employees, Departments and Business Units is by measuring their contribution to both Operational and Strategic Objectives.
  2. This Work Processes Good and Best Practices program shows you how to practically understand this technique and gain a step-by-step multi-discipline understanding of the process. The program is intended for personnel involved in developing, implementing and communicating Employee Level Balanced Scorecards and relevant KPI's.

Who Should Attend

  1. This Work Processes Good and Best Practices program is designed for Balanced Score Card Team Members, Performance Evaluation Professionals and Supervising Senior Management.
  2. This Job Process Competency program will also be extremely useful for Improvement Teams, Operational Auditors and Team members involved in Setting-up and Improving Performance Dashboards and Early Warning Systems.

Program Content & Processes

Processes for Developing a BSC for Employee Goals, Targets and Performance Evaluation System


  1. Why the Balanced Score Card for Employee Performance Evaluation?
  2. Identifying the Strategic Objectives of your Organization
  3. Identifying the Strategic Initiatives and Projects for your Department
  4. Identifying the Key Success Factors for the Strategic Initiatives and Projects
  5. Understanding the Processes Leading to Internal & External Customer Satisfaction
  6. Identifying Technology and Methods that Support the Initiatives
  7. Identifying the Departmental Culture required for Achievement of the Strategic Initiatives
  8. Identifying Motivation Plan for the Initiatives
  9. Identifying Human Resource Development Needs for the Initiatives
  10. Processes for Developing KPI's that support the Operational and Strategic Initiatives
  11. Processes for Developing Employee/Position Level Operational and Strategic Contribution Needs
  12. Processes for Developing Employee/Position Level Operational and Strategic KPI's
  13. Processes for Developing Employee/Position Level Performance Measurement System
  14. Processes for Developing Specific Employee Current Performance Measure
  15. Processes for Developing Specific Employee Performance Gaps
  16. Processes for Developing Specific Employee Action Plans to Fill Performance Gaps
  17. Processes for Developing Performance Evaluation System for Specific Employee
  18. Processes for Developing the Employee/Position Level Balanced Scorecard
  19. Reviewing, Verifying and Validating the KPI's and Scorecard
  20. Overcoming Resistance to KPI and Scorecard Implementation
  21. Scorecard Implementation Strategy
  22. Participant Customized Detailed Action Plan
  23. Program Recommendations & Next Steps

2 Week Job Process Skills Training

Outcomes & Takeaways

Job Process Good & Best Practices Workshop Outcomes and Takeaways
  1. The Work Process Approach to Learning is a methodology that emphasizes learning through understanding the actual work processes.
  2. A work process refers to a set of activities or tasks that are carried out to achieve a specific outcome or result. These processes can be core to the business, such as manufacturing, service delivery, or customer support, or they can be supportive, like HR processes, IT services, or administrative workflows.
  3. The Goal is to closely align training content and methods with the specific processes, tasks, and challenges found in that domain real-world work environments.
  4. What the training achieves is building skills and competencies essential for actual work processes performance. Enabling quick and seamlessly understanding how to perform their processes effectively, efficiently and avoiding the usual mistakes and risks.
This 2 Week Training Workshop participant will typically take away...
  1. Program related Process knowhow, skills, competencies and process knowledge to perform the job work processes
  2. Training that will empower the participant to identify, support and implement work process improvements in his unit, team, section, department, and organization.

Benefits to the Organization Sponsoring Participants to this program

(Benefits made possible by Euro Training's above mentioned Planned Outcomes and Takeaways)

  • This Euro Training programs is different. It develops practical Job Process Skills.

    Benefits you may see in participant post program behavior...
    • Inclination to Recognize his Processes Customers and Stakeholders, and their Needs & Expectations.
    • Higher level of Relevant Multi-discipline Job Process Skills
    • Taking Initiative to Propose and help implement Process Improvements in his Work Responsibility Area.
  • How your Participant will Change after attending the program?...
    • Increased Work Process Performance Knowledge
    • Awareness to the Need to align process performance to the Needs and Expectations of Stakeholders and Customers (internal & external)
    • Awareness of the Need to Align Process Performance to Organizational Operational and Strategic Objectives.
    • Implement Good Management Practices during Process Performance, and, Gain Awareness to meet Requirements and Recommendations of the any Applicable Industry and Professional Standards.
    • Skill Sets for possible implementation the Program Discussed Action Plan for Process Improvements.
  • Type of improvements the participant will be trained to analyze and implement include (as relevant)

          (a) Productivity Improvements

          (b) Product and Service Differentiation

          (c) Exceeding Stakeholder & Customer Expectations.
  • Euro Training Instructors often act as mentors for participants (solely subject to instructor approval). Your participants can utilize this free service to ensure effective post program reinforcement and help when apply the ideas and skills acquired during the training.

Participant Individual Career Benefits
Job Satisfaction & Advancement

  1. First, and most important benefit, is the positive self-esteem that will come from being able to do your work processes right first time and meet internal and external customer expectations.
  2. Second, the Program developed Job Process Understanding & Skills will help participant successfully present his professional skills at Job Interviews and Internal Performance Evaluation Reviews.
  3. Participant gains clear direction and insight for analyzing, proposing and implementing improvements in his work processes.
  4. Post program when you take decisions related to your work processes you will automatically consider Multi-discipline aspects     (as applicable):

    Internal & External Customer Needs and Expectations, Technology Options, Data Analytics and Artificial Intelligence Opportunities, Helpful Tools and Methods, Consider Risks, Mitigate Risks, Take Actions that Increase Productivity, Consider Legal & Contractual Aspects, Consider Intellectual Property Aspects, Pay attention to Safety and Security, Consider future Audit, Weigh Cost Benefit between options, Be Mindful of Key Performance Indicators (KPIs), Consider how Performance will be evaluated, and, Consider need for and Opportunity to Develop a Decision Support Knowledge Base, .... (and, possibly more aspects).

Registration Form

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Registration & Fee Information (2 Week Workshops)

  1. Fee information is also available at:   PROGRAM-FEE-PAGE   Special Discounts May be Available Please email scholarships@eurotraining.com.
  2. To register please send us an official letter confirming registration (on organizational letterhead), or, send us a completed registration form above. GET MSWORD REGISTRATION FORM .
  3. Fees are Payable by Bank Transfer or Bank Draft.
    • 2 week (60 hrs) Training Workshop:
      Classroom Training at Dubai, Kuwait, New Delhi, Qatar £6,990 (USD $8,900) per participant.
      Classroom Training at London, US Locations, Europe, Malaysia, Singapore £7,689 (USD $9,790) per participant.
      Online eTraining Fee £3,500 (USD $4,375) per participant.
    Fee includes Course Materials, Certificate, Refreshments and Lunch (classroom programs).
  4. Accommodation is not included in Program fee. Special rates may be available at venue hotel for participants.
  5. A Special discount of 10% is offered for participants who pay their fees at least 45 days before start of the program.
  6. Cancellation & Date Change: No Fee Refund if participant cancels his registration less than 3 weeks before start of the program. Alternate nominations may be allowed if requested atleast 2 weeks before program start. In case of exceptional hardship or emergency participant may be allowed to attend same program at another location or date on payment of 10% of fee.
  7. All participants are required to fill in Participant Information Form and Program Related Questionnaire - on first day of the program.
  8. Each program Undergoes Customization to Better Meet Participant Present and Future Job and Career Needs. Please be prepared to let the Instructor/s know about your organization's Special Needs, Interests or Initiatives.
  9. It is always useful for participants to bring their existing problems or case studies, work-process flow charts or job related problems for discussion - consideration will be at sole discretion of the program director/s.
  10. Provisional Registration : You can make a provisional registration request by sending us an email using an official email account. Provisionsl registration request, when confirmed by Euro Training, will reserve a seat for you for 14 days. After our Confirmation you have 2 weeks to send us an official registration request. Provisional registration is automatically cancelled at the earlier of (1) 2 weeks after Provisional Registration Confirmation if registration is not reconfirmed from your side (2) Two weeks before start of the program. We do request you to inform us ASAP you have decided either way.

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