Euro Training Limited Training Programs, Workshops and Professional Certifications
...

Specific Job Related Process Knowledge and Skills

Including Leveraging the Best of Digital Transformation, Data Analytics and Artificial Intelligence AI on his Job
Audio version brochure
CIP450-2
2 Weeks of Process Good & Best Practices

Interpersonal Processes & Social Intelligence Processes

Building Hands-on Skills & Competencies in

  1. Processes for Developing Essential Social Intelligence
  2. Understanding and Implementing Needs & Expectations of Stakeholders
  3. Understanding Social Intelligence Behaviors
  4. Interpersonal Communication Dos and Donts
www.eurotraining.com/bro/cip450-2.php

2 Week Training Programs

Seattle, USA
16-27 Dec 2024
London
30 Dec 2024- 10 Jan 2025
Dubai
6-17 Jan 2025
Kualalumpur
20-31 Jan 2025
Dubai
3-14 Feb 2025
London
17-28 Feb 2025
New York
2-13 March 2025
Seattle, USA
16-27 March 2025
Istanbul
30 March-10 April 2025
New York
13-24 April 2025
Dubai
27 April-8 May 2025
Kualalumpur
11-22 May 2025
London
25 May-5 June 2025



Useful Links


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What is Covered in this Process Approach Program?

  1. Social intelligence is the Team Skill, Art and science of objective dealing with people based on principles of understanding emotional situation, compassion and kindness. It is about showing Empathy taking into account the other party’s present mood, situation, intentions and emotions. Lack of this skill becomes a roadblock to personal and professional success. Lack of this intelligence makes you ineligible for external customer facing roles and, at a minimum, makes life difficult with internal customers. Lack of this skill becomes a barrier for others to recognize your knowledge and contribution at work and socially. This also leads to unnecessary conflict, misunderstanding and misjudgment.
  2. This Work Processes Good and Best Practices program provides you the skills and competencies that empower you to interact effectively with others. These skills are essential in building relationships, managing conflicts, and working well in teams. Participant will Understand Social Intelligence Behaviors and Dynamics. This Program will discuss Verbal, Non-Verbal and Relationship building Social Intelligence and Communication Processes. This Job Process Competency program will discuss in detail issues including Understanding Social Intelligence, common sense, or tactics we can learnt from our and other people successes and failures. Processes for Developing these skills can enhance your ability to work well with others, build strong relationships, and navigate complex social environments effectively. Practicing empathy, active listening, and effective communication are good starting points to improve both interpersonal skills and social intelligence.

Who Should Attend

  1. This Work Processes Good and Best Practices program is essential Training or Refresher Training for every Professional, Consultant and Manager.
  2. This training workshop has been designed so New Professionals will gain Multi-Discipline Multi-Stakeholder Understanding and quickly improve their behaviors and communications. More Experienced Professionals will refresh their knowledge, reevaluate their previous experience, reflect on their past successes and failures, build a Social Intelligence knowledge framework, and develop their Leadership in Social Intelligence and Effective Interpersonal Communications.

Program Content & Processes

Interpersonal Processes & Social Intelligence


  1. What are Interpersonal & Social Intelligence Processes
  2. Understand Interpersonal Needs & Expectations of your Stakeholders
  3. What it Takes to Build Essential Interpersonal and related Communication Processes
  4. Self Assessment
  5. Effective Communication Processes
  6. Building Empathy
  7. Conflict Resolution
  8. Team Working & Collaboration
  9. Enhancing Social Awareness
  10. Processes for Developing Social Intelligence
  11. Leading the Change in Interpersonal Processes & Social Intelligence
  12. Presenting Your Values and Competencies
  13. Strategies for Building & Maininaining Relationships
  14. Case Studies & Workshops ... the Procedural Methodology
  15. Understanding Ethical Issues
  16. Building Relationships
  17. Establishing Common Objectives
  18. Building Helpful KnowledgeBase of Customers
  19. Preventing Misunderstanding
  20. Visual and Multi-Sensory Presentations
  21. Story Telling
  22. Social Interpersonal & Social Intelligence ... Good Practices
  23. Acknowledging others
  24. Not Complaining
  25. Not Criticizing
  26. Calming Agitated people
  27. Enjoyable Company
  28. Exploring Common Grounds
  29. Generosity in Appreciation
  30. Letting others Decide
  31. Making others feel Important
  32. Not Insisting on Winning
  33. Showing Genuine Interest
  34. Making first impressions
  35. Exiting with grace and more
  36. More Case Studies....Getting Ready
  37. Conversation Starters
  38. Conversation Sustainers
  39. Negotiating without Conflict
  40. Dealing with difficult people.
  41. Program Recommendations
  42. Participants Individualized Development Action Plan
  43. For Day to Day Program Schedule

    (1) Whatsapp UK: UK +447424964861

    (2) Whatsapp USA: +15512411304

    (3) cip450-2@EuroTraining.com

2 Week Job Process Skills Training

Outcomes & Takeaways

Job Process Good & Best Practices Workshop Outcomes and Takeaways
  1. The Work Process Approach to Learning is a methodology that emphasizes learning through understanding the actual work processes.
  2. A work process refers to a set of activities or tasks that are carried out to achieve a specific outcome or result. These processes can be core to the business, such as manufacturing, service delivery, or customer support, or they can be supportive, like HR processes, IT services, or administrative workflows.
  3. The Goal is to closely align training content and methods with the specific processes, tasks, and challenges found in that domain real-world work environments.
  4. What the training achieves is building skills and competencies essential for actual work processes performance. Enabling quick and seamlessly understanding how to perform their processes effectively, efficiently and avoiding the usual mistakes and risks.
This 2 Week Training Workshop participant will typically take away...
  1. Program related Process knowhow, skills, competencies and process knowledge to perform the job work processes
  2. Training that will empower the participant to identify, support and implement work process improvements in his unit, team, section, department, and organization.

Benefits to the Organization Sponsoring Participants to this program

(Benefits made possible by Euro Training's above mentioned Planned Outcomes and Takeaways)

  • This Euro Training programs is different. It develops practical Job Process Skills.

    Benefits you may see in participant post program behavior...
    • Inclination to Recognize his Processes Customers and Stakeholders, and their Needs & Expectations.
    • Higher level of Relevant Multi-discipline Job Process Skills
    • Taking Initiative to Propose and help implement Process Improvements in his Work Responsibility Area.
  • How your Participant will Change after attending the program?...
    • Increased Work Process Performance Knowledge
    • Awareness to the Need to align process performance to the Needs and Expectations of Stakeholders and Customers (internal & external)
    • Awareness of the Need to Align Process Performance to Organizational Operational and Strategic Objectives.
    • Implement Good Management Practices during Process Performance, and, Gain Awareness to meet Requirements and Recommendations of the any Applicable Industry and Professional Standards.
    • Skill Sets for possible implementation the Program Discussed Action Plan for Process Improvements.
  • Type of improvements the participant will be trained to analyze and implement include (as relevant)

          (a) Productivity Improvements

          (b) Product and Service Differentiation

          (c) Exceeding Stakeholder & Customer Expectations.
  • Euro Training Instructors often act as mentors for participants (solely subject to instructor approval). Your participants can utilize this free service to ensure effective post program reinforcement and help when apply the ideas and skills acquired during the training.

Participant Individual Career Benefits
Job Satisfaction & Advancement

  1. First, and most important benefit, is the positive self-esteem that will come from being able to do your work processes right first time and meet internal and external customer expectations.
  2. Second, the Program developed Job Process Understanding & Skills will help participant successfully present his professional skills at Job Interviews and Internal Performance Evaluation Reviews.
  3. Participant gains clear direction and insight for analyzing, proposing and implementing improvements in his work processes.
  4. Post program when you take decisions related to your work processes you will automatically consider Multi-discipline aspects     (as applicable):

    Internal & External Customer Needs and Expectations, Technology Options, Data Analytics and Artificial Intelligence Opportunities, Helpful Tools and Methods, Consider Risks, Mitigate Risks, Take Actions that Increase Productivity, Consider Legal & Contractual Aspects, Consider Intellectual Property Aspects, Pay attention to Safety and Security, Consider future Audit, Weigh Cost Benefit between options, Be Mindful of Key Performance Indicators (KPIs), Consider how Performance will be evaluated, and, Consider need for and Opportunity to Develop a Decision Support Knowledge Base, .... (and, possibly more aspects).

Registration Form

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Registration & Fee Information (2 Week Workshops)

  1. Fee information is also available at:   PROGRAM-FEE-PAGE   Special Discounts May be Available Please email scholarships@eurotraining.com.
  2. To register please send us an official letter confirming registration (on organizational letterhead), or, send us a completed registration form above. GET MSWORD REGISTRATION FORM .
  3. Fees are Payable by Bank Transfer or Bank Draft.
    • 2 week (60 hrs) Training Workshop:
      Classroom Training at Dubai, Kuwait, New Delhi, Qatar £6,990 (USD $8,900) per participant.
      Classroom Training at London, US Locations, Europe, Malaysia, Singapore £7,689 (USD $9,790) per participant.
      Online eTraining Fee £3,500 (USD $4,375) per participant.
    Fee includes Course Materials, Certificate, Refreshments and Lunch (classroom programs).
  4. Accommodation is not included in Program fee. Special rates may be available at venue hotel for participants.
  5. A Special discount of 10% is offered for participants who pay their fees at least 45 days before start of the program.
  6. Cancellation & Date Change: No Fee Refund if participant cancels his registration less than 3 weeks before start of the program. Alternate nominations may be allowed if requested atleast 2 weeks before program start. In case of exceptional hardship or emergency participant may be allowed to attend same program at another location or date on payment of 10% of fee.
  7. All participants are required to fill in Participant Information Form and Program Related Questionnaire - on first day of the program.
  8. Each program Undergoes Customization to Better Meet Participant Present and Future Job and Career Needs. Please be prepared to let the Instructor/s know about your organization's Special Needs, Interests or Initiatives.
  9. It is always useful for participants to bring their existing problems or case studies, work-process flow charts or job related problems for discussion - consideration will be at sole discretion of the program director/s.
  10. Provisional Registration : You can make a provisional registration request by sending us an email using an official email account. Provisionsl registration request, when confirmed by Euro Training, will reserve a seat for you for 14 days. After our Confirmation you have 2 weeks to send us an official registration request. Provisional registration is automatically cancelled at the earlier of (1) 2 weeks after Provisional Registration Confirmation if registration is not reconfirmed from your side (2) Two weeks before start of the program. We do request you to inform us ASAP you have decided either way.

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