1. Social intelligence is the Team Skill, Art and science of objective dealing with people based on principles of understanding emotional situation, compassion and kindness. It is about showing Empathy taking into account the other party’s present mood, situation, intentions and emotions. Lack of this skill becomes a roadblock to personal and professional success. Lack of this intelligence makes you ineligible for external customer facing roles and, at a minimum, makes life difficult with internal customers. Lack of this skill becomes a barrier for others to recognize your knowledge and contribution at work and socially. This also leads to unnecessary conflict, misunderstanding and misjudgment.

2. This program provides you the skills and competencies that empower you to interact effectively with others. These skills are essential in building relationships, managing conflicts, and working well in teams. Participant will Understand Social Intelligence Behaviors and Dynamics. This Program will discuss Verbal, Non-Verbal and Relationship building Social Intelligence and Communication Skills. This program will discuss in detail issues including Understanding Social Intelligence, common sense, or tactics we can learnt from our and other people successes and failures. Developing these skills can enhance your ability to work well with others, build strong relationships, and navigate complex social environments effectively. Practicing empathy, active listening, and effective communication are good starting points to improve both interpersonal skills and social intelligence.

3. Who Should Attend

4. This program is essential Training or Refresher Training for every Professional, Consultant and Manager.

5. This training workshop has been designed so New Professionals will gain Multi-Discipline Multi-Stakeholder Understanding and quickly improve their behaviors and communications. More Experienced Professionals will refresh their knowledge, reevaluate their previous experience, reflect on their past successes and failures, build a Social Intelligence knowledge framework, and develop their Leadership in Social Intelligence and Effective Interpersonal Communications.

6. Program Content & Modules

1. What are Interpersonal & Social Intelligence Skills

2. Understand Interpersonal Needs & Expectations of your Stakeholders

Professional Certification Workshop Outcomes and Takeaways

1. Knowhow and Technology Transfer to the Participants.

2. Building Job Oriented Understanding, Competencies & Process Knowledge.

3. Domain Multi-discipline understanding that Improves Performance, Credibility and Respect

4. Competencies that Enable Superior Performance, Promotion, Career Advancement and Respect among Peers

Typical Certification Workshop Participant Takeaways

1. A-Z Knowhow and Step-by-Step Process Knowledge

2. A Customized Detailed Action Plan to apply the Program Knowledge to Work.
   The detailed Action Plan and Implementation Plans you prepare and take away after the program will help you take improvement initiatives and make a positive difference in your job, team, business unit or organization.
   This difference after implementation and when added to your resume will make you a prime candidate for career advancement in your own organization or in your next job/s.

(Made possible by Euro Training's unique, multidiscipline, customer focused, strategic focused, knowledge management, Data Analytics approach)

1. Improved Performance through

• Effectiveness (doing right first time by considering all key stakeholders), Efficiency (applying good practices), Goal Achievement (KPIs)

• Customer Satisfaction

• Strategic Alignment

2. Multi-discipline Empowered Employee

• Multi-Stakeholder Focus

• Customer Focus

• Operational Focus

• Strategic Focus

• Management by Facts (Data Analysis & Performance Evaluation)

3. Employees Leveraging the Multi-Disciplines for doing the job right first time, by taking following aspects into consideration before decision making...
   Business Needs, Internal & External Customer Needs and Expectations, Operational & Strategic Objectives, Regulatory Aspects, Industry Standards, Technology Options, Understand Helpful Modern Tools and Methods, Understanding Risks, Leveraging Contingency Plans, Actions that Increase Productivity, Legal & Contractual Aspects, Intellectual Property Aspects, Safety, Security, Audit, Cost Benefit Aspects, Value Engineering Opportunities, Develop Key Performance Indicators, Develop a Meaningful Performance Evaluation System, Leveraging Data Analytic Opportunities, Leveraging Artificial Intelligence Opportunities, Developing a Decision Support Knowledge System, Internal Business Unit Training System, Internal Employee Certification System .... (and more multi-discipline aspects)

4. Creating a Professionally Certified Pool of Domain Mentors, Coach & Trainers who have access to the required resources from the Developed Knowledge System. Also Also helping create internal multi-level job competency certification system.

1. Job Satisfaction that will come when satisfying your customers

2. Respect that will come when you are Recognized by your Peers

3. Promotion that will come from your Better Job Performance, Making Improvements and Convincing Performance Review Handling

4. Career Advancement that will come from your increased Employability through Convincing Competency Display in Resume and Interviews, Improvement Ideas, Implemented Improvements & Validated Certification