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CNS363-2
2 Week Job Process Performance & Productivity Process Skills Training

Commercial Negotiation Processes

Building Hands-on Skills & Competencies in

  1. Preparation, Leverage Data and Evidence. Knowledge of Legal and Contractual Terms
  2. Analyzing and Understanding Negotiation Objectives, Flexibility and Problem-Solving Ability
  3. Avoiding the Negotiation Traps, Understanding Power Dynamics, Emotional Intelligence
  4. Value Engineered Settlement Solutions
www.eurotraining.com/bro/cns363-2.php

2 Week Training Programs

Kualalumpur
20-31 Jan 2025
Dubai
3-14 Feb 2025
London
17-28 Feb 2025
New York
2-13 March 2025
Seattle, USA
16-27 March 2025
Istanbul
30 March-10 April 2025
New York
13-24 April 2025
Dubai
27 April-8 May 2025
Kualalumpur
11-22 May 2025
London
25 May-5 June 2025


https://www.eurotraining.com/bro/cns363-2.php


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  1. What is Covered in this Job Process Workshop?
  2. Train participants in setting clear negotiation objectives and aligning them with desired outcomes.

Enhance participants' ability to build and nurture strong relationships during negotiations. Develop communication, flexibility, and problem-solving skills for effective negotiations.

  1. Strengthen preparation techniques by incorporating data, evidence, and legal knowledge.
  2. Foster understanding of power dynamics and emotional intelligence for superior negotiation strategies.

Introduce methods for creating value-engineered settlement solutions and avoiding common negotiation pitfalls.

Establish a framework for building and maintaining a robust negotiation knowledge base.


  1. Who Should Attend?
  2. This Work Process Skills program is intended for all Professionals, Consultants and Managers. Participants attending the program take away a good multi-discipline negotiating skills. Program will help participant quickly become productive and a significant contributor as a negotiation team member.
  3. This Program can be used to train negotiation teams - so that they can work together to implement the Program Recommendations & Next Steps and Individualized Action Plan developed during the program.
  4. Program Content
    Processes & Modules
  5. Commercial Negotiation Processes
  6. The fundamentals of commercial negotiation: purpose, principles, and importance.
  7. Key challenges and opportunities in achieving win-win outcomes.
  8. The role of communication, trust, and preparation in successful negotiations.
  9. Strategy Processes
  10. Setting negotiation goals and aligning them with organizational priorities.
  11. Developing a negotiation roadmap to guide discussions.
  12. Planning Processes
  13. Conducting thorough research on the counterpart's objectives, constraints, and market position.
  14. Preparing negotiation strategies, alternatives, and potential compromises.
  15. Operational Processes
  16. Conducting the negotiation: opening discussions, presenting offers, and counteroffers.
  17. Engaging in active listening and asking clarifying questions to understand priorities.
  18. Performance Evaluation Processes
  19. Assessing the outcomes of negotiations against predefined KPIs, such as cost savings or contract terms.
  20. Reviewing negotiation performance to identify strengths and areas for improvement.
  21. Data Analytics Processes
  22. Analyzing historical data to inform negotiation strategies.
  23. Using predictive analytics to anticipate counterpart behavior and market trends.
  24. Risk Management Processes
  25. Identifying risks associated with unfavorable terms or incomplete agreements.
  26. Implementing safeguards and contingency measures to mitigate risks.
  27. Knowledge of Legal and Contractual Terms
  28. Understanding critical clauses, such as indemnities, warranties, and dispute resolution terms.
  29. Ensuring legal compliance in all agreements.
  30. Avoiding Negotiation Traps and Managing Power Dynamics
  31. Recognizing and avoiding common pitfalls like rushing decisions or over-negotiating.
  32. Understanding relative power positions and using them strategically.
  33. Emotional Intelligence and Problem-Solving Processes
  34. Managing emotions during high-stakes discussions.
  35. Crafting creative solutions to overcome roadblocks and align interests.
  36. Value-Engineered Settlement Solutions
  37. Identifying opportunities for cost optimization or mutually beneficial trade-offs.
  38. Structuring agreements to deliver maximum value for all stakeholders.
  39. Building a Negotiation Knowledge Base
  40. Documenting lessons learned and best practices from negotiations.
  41. Sharing knowledge across departments or teams to build organizational expertise.
  42. Reporting and Follow-Up Processes
  43. Summarizing agreements clearly and documenting next steps.
  44. Monitoring compliance with agreed terms and evaluating overall satisfaction.
  45. Commercial Negotiation Use Cases

2 Week Job Process Skills Training

Outcomes & Takeaways

Job Process Good & Best Practices Workshop Outcomes and Takeaways
  1. The Work Process Approach to Learning is a methodology that emphasizes learning through understanding the actual work processes.
  2. A work process refers to a set of activities or tasks that are carried out to achieve a specific outcome or result. These processes can be core to the business, such as manufacturing, service delivery, or customer support, or they can be supportive, like HR processes, IT services, or administrative workflows.
  3. The Goal is to closely align training content and methods with the specific processes, tasks, and challenges found in that domain real-world work environments.
  4. What the training achieves is building skills and competencies essential for actual work processes performance. Enabling quick and seamlessly understanding how to perform their processes effectively, efficiently and avoiding the usual mistakes and risks.
This 2 Week Training Workshop participant will typically take away...
  1. Program related Process knowhow, skills, competencies and process knowledge to perform the job work processes
  2. Training that will empower the participant to identify, support and implement work process improvements in his unit, team, section, department, and organization.

Benefits to the Organization Sponsoring Participants to this program

(Benefits made possible by Euro Training's above mentioned Planned Outcomes and Takeaways)

  • This Euro Training programs is different. It develops practical Job Process Skills.

    Benefits you may see in participant post program behavior...
    • Inclination to Recognize his Processes Customers and Stakeholders, and their Needs & Expectations.
    • Higher level of Relevant Multi-discipline Job Process Skills
    • Taking Initiative to Propose and help implement Process Improvements in his Work Responsibility Area.
  • How your Participant will Change after attending the program?...
    • Increased Work Process Performance Knowledge
    • Awareness to the Need to align process performance to the Needs and Expectations of Stakeholders and Customers (internal & external)
    • Awareness of the Need to Align Process Performance to Organizational Operational and Strategic Objectives.
    • Implement Good Management Practices during Process Performance, and, Gain Awareness to meet Requirements and Recommendations of the any Applicable Industry and Professional Standards.
    • Skill Sets for possible implementation the Program Discussed Action Plan for Process Improvements.
  • Type of improvements the participant will be trained to analyze and implement include (as relevant)

          (a) Productivity Improvements

          (b) Product and Service Differentiation

          (c) Exceeding Stakeholder & Customer Expectations.
  • Euro Training Instructors often act as mentors for participants (solely subject to instructor approval). Your participants can utilize this free service to ensure effective post program reinforcement and help when apply the ideas and skills acquired during the training.

Participant Individual Career Benefits
Job Satisfaction & Advancement

  1. First, and most important benefit, is the positive self-esteem that will come from being able to do your work processes right first time and meet internal and external customer expectations.
  2. Second, the Program developed Job Process Understanding & Skills will help participant successfully present his professional skills at Job Interviews and Internal Performance Evaluation Reviews.
  3. Participant gains clear direction and insight for analyzing, proposing and implementing improvements in his work processes.
  4. Post program when you take decisions related to your work processes you will automatically consider Multi-discipline aspects     (as applicable):

    Internal & External Customer Needs and Expectations, Technology Options, Data Analytics and Artificial Intelligence Opportunities, Helpful Tools and Methods, Consider Risks, Mitigate Risks, Take Actions that Increase Productivity, Consider Legal & Contractual Aspects, Consider Intellectual Property Aspects, Pay attention to Safety and Security, Consider future Audit, Weigh Cost Benefit between options, Be Mindful of Key Performance Indicators (KPIs), Consider how Performance will be evaluated, and, Consider need for and Opportunity to Develop a Decision Support Knowledge Base, .... (and, possibly more aspects).

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Registration & Fee Information (2 Week Workshops)

  1. Fee information is also available at:   PROGRAM-FEE-PAGE   Special Discounts May be Available Please email scholarships@eurotraining.com.
  2. To register please send us an official letter confirming registration (on organizational letterhead), or, send us a completed registration form above. GET MSWORD REGISTRATION FORM .
  3. Fees are Payable by Bank Transfer or Bank Draft.
    • 2 week (60 hrs) Training Workshop:
      Classroom Training at Dubai, Kuwait, New Delhi, Qatar £6,990 (USD $8,900) per participant.
      Classroom Training at London, US Locations, Europe, Malaysia, Singapore £7,689 (USD $9,790) per participant.
      Online eTraining Fee £3,500 (USD $4,375) per participant.
    Fee includes Course Materials, Certificate, Refreshments and Lunch (classroom programs).
  4. Accommodation is not included in Program fee. Special rates may be available at venue hotel for participants.
  5. A Special discount of 10% is offered for participants who pay their fees at least 45 days before start of the program.
  6. Cancellation & Date Change: No Fee Refund if participant cancels his registration less than 3 weeks before start of the program. Alternate nominations may be allowed if requested atleast 2 weeks before program start. In case of exceptional hardship or emergency participant may be allowed to attend same program at another location or date on payment of 10% of fee.
  7. All participants are required to fill in Participant Information Form and Program Related Questionnaire - on first day of the program.
  8. Each program Undergoes Customization to Better Meet Participant Present and Future Job and Career Needs. Please be prepared to let the Instructor/s know about your organization's Special Needs, Interests or Initiatives.
  9. It is always useful for participants to bring their existing problems or case studies, work-process flow charts or job related problems for discussion - consideration will be at sole discretion of the program director/s.
  10. Provisional Registration : You can make a provisional registration request by sending us an email using an official email account. Provisionsl registration request, when confirmed by Euro Training, will reserve a seat for you for 14 days. After our Confirmation you have 2 weeks to send us an official registration request. Provisional registration is automatically cancelled at the earlier of (1) 2 weeks after Provisional Registration Confirmation if registration is not reconfirmed from your side (2) Two weeks before start of the program. We do request you to inform us ASAP you have decided either way.

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