Euro Training Limited Training Programs, Workshops and Professional Certifications
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Specific Job Releted Process Knowledge and Skills

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Audio version brochure
DCS309-2D
2 Weeks of Process Good & Best Practices

Processes for Effective & Efficient Management of
District Cooling Systems

Building Hands-on Skills & Competencies in

  1. Achieving World Class Customer Service
  2. Achieving World-Class Plant Performance
  3. Strategic Focused Plant Management
  4. Implementing Good & Best Benchmarked Practices
www.eurotraining.com/bro/dcs309-2.php

2 Week Job Process Good & Best Practices Training

New Delhi
22 April-3 May 2024
Kualalumpur
6-17 May 2024
London
20-31 May 2024
New York
3-14 June 2024
Seattle, USA
17-28 June 2024
New Delhi
1-12 July 2024
Kualalumpur
15-26 July 2024
New Delhi
29 July - 9 Aug 2024
London
12-23 Aug 2024
New York
26 Aug-6 Sept 2024
Seattle
9-20 Sept 2024
Istanbul
23 Sept-4 Oct 2024
New Delhi
7-18 Oct 2024
Kualalumpur
21 Oct-1 Nov 2024
New Delhi
4-15 Nov 2024
London
18-29 Nov 2024
New York
2-13 Dec 2024
Seattle, USA
16-27 Dec 2024
London
30 Dec 2024- 10 Jan 2025
Dubai
6-17 Jan 2025
Kualalumpur
20-31 Jan 2025
Dubai
3-14 Feb 2025
London
17-28 Feb 2025
New York
2-13 March 2025
Seattle, USA
16-27 March 2025
Istanbul
30 March-10 April 2025
New York
13-24 April 2025
Dubai 27 April-8 May 2025
Kualalumpur 11-22 May 2025
London 25 May-5 June 2025



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What is Covered in this Job Process Skills Workshop?

  1. This program shows the way for Implementing Performance Excellence in your DCS Unit.
    This will be achieved by ensuring the Plant follows Industry Standards, Good Practices, Benchmarked Best Practices, Is Customer Focused, Is Strategic Focused, Follows Sustainable Practices and uses the latest IT Tools to Preform Internal and External Processes.
    This program provides the participants a Multi-Discipline Multi-Stakeholder Understanding and Focus to look for solutions to Operational and Strategic Problems.
  2. Every DCS Plant strives for Increasing Levels of Effectiveness, Efficiency and Customer Satisfaction each of these also requires becoming Employee Focused so an Appropriate Motivational and Cultural Environment can be Created.

Who Should Attend?

  1. This program is intended for Professional and Managers working in District Cooling Plants DCS.
  2. This program is also recommended for Executives providing Oversight and Guidance to DCS Plants, DCS Plant Auditors, Performance Evaluation Team Members and Regulator Staff.

Program Content & Modules

Processes for Effective & Efficient Management of
District Cooling Systems


  1. The DCS Alternative
  2. Understanding the DCS Technology
  3. The DCS Business Model

    (1) Business Opportunity

    (2) Strategic Issues

    (3) Business Models

    (4) Feasibility Aspects

    (5) Design Data Collection & Analysis

    (6) Marketing DCS Projects & Proposals
  4. Key Selling Points for DCS Systems
  5. Marketing DCS Projects & Proposals
  6. Operational & Strategic Objectives for DCS Plants
  7. Customer's Expectations from DCS Plant Management
  8. Customer Delight Focused Operational Activities
  9. Developing Meaningful DCS Plant Key Performance Indicators KPIs
  10. Essential Management Support Activities for Plant Efficiency, Effectiveness, Customer Focus and Staff Motivation
  11. Improving DCS Material Consumption
  12. Improving Operational Section's Design Review Inputs
  13. Improving Troubleshooting Customer Complaints
  14. Improving Consumer Education
  15. Improving Proactive Consumer-End Cooling Monitoring
  16. Improving Inventory Management
  17. DCS Staff Competency Management
  18. DCS Staff Performance Monitoring and Motivation
  19. DCS System Maintenance Good and Best Practices
  20. Marketing - Building Capacity to Serve DCS Customers
  21. Pre-DCS Service Coordination Good Practices
  22. Cooling Service Request Good Practices
  23. Communications with Customer Good Practices
  24. Internal Communicating Good Practices
  25. Building Inspection Good Practices
  26. Maintenance Planning Good Practices
  27. Critical Equipment Management Good Practices
  28. Reliability & Uptime through Risk Management
  29. Data Analytics and Artificial Intelligence based Real Time Evaluation Dashboard for DCS Plant
  30. Key Provisions in DCS Operator-Real Estate Developer Contracts
  31. Key Provisions in DCS Operator-Ultimate User Contracts
  32. Win-Win Contract Administration of DCS Operator-Real Estate Developer Contracts
  33. Win-Win Contract Administration of DCS Operator-Ultimate User Contracts
  34. Regulatory Compliance Monitoring: Laws; Local Regulations; Building Codes
  35. Performance Under Different Weather Conditions
  36. Periodic Analysis for Improving Sustainability
  37. Using Data Analytics and Artificial Intelligence for

    (1) Improving Customer Service

    (2) Proactive Operational Decisions

    (3) Real Time Automated or Semi-Automated Control
  38. Deeper Insights into Plant Management Skills & Competencies
  39. Workshop 1
  40. Detailed Hands-on Professional and Management Insight on above Program Topics
  41. DCS Plant Management Performance Evaluation System
  42. Meaningful DCS Plant KPIs Identification and Measurement
  43. Workshop 2
  44. Building a DCS Plant Management Process Knowledge System
  45. Program Recommendations
  46. Participant Customized Detailed Action Plan

2 Week Job Process Skills Training

Outcomes & Takeaways

Job Process Good & Best Practices Workshop Outcomes and Takeaways
  1. The Work Process Approach to Learning is a methodology that emphasizes learning through understanding the actual work processes.
  2. A work process refers to a set of activities or tasks that are carried out to achieve a specific outcome or result. These processes can be core to the business, such as manufacturing, service delivery, or customer support, or they can be supportive, like HR processes, IT services, or administrative workflows.
  3. The Goal is to closely align training content and methods with the specific processes, tasks, and challenges found in that domain real-world work environments.
  4. What the training achieves is building skills and competencies essential for actual work processes performance. Enabling quick and seamlessly understanding how to perform their processes effectively, efficiently and avoiding the usual mistakes and risks.
This 2 Week Training Workshop participant will typically take away...
  1. Program related Process knowhow, skills, competencies and process knowledge to perform the job work processes
  2. Training that will empower the participant to identify, support and implement work process improvements in his unit, team, section, department, and organization.

Benefits to the Organization Sponsoring Participants to this program

(Benefits made possible by Euro Training's above mentioned Planned Outcomes and Takeaways)

  • This Euro Training programs is different. It develops practical Job Process Skills.

    Benefits you may see in participant post program behavior...
    • Inclination to Recognize his Processes Customers and Stakeholders, and their Needs & Expectations.
    • Higher level of Relevant Multi-discipline Job Process Skills
    • Taking Initiative to Propose and help implement Process Improvements in his Work Responsibility Area.
  • How your Participant will Change after attending the program?...
    • Increased Work Process Performance Knowledge
    • Awareness to the Need to align process performance to the Needs and Expectations of Stakeholders and Customers (internal & external)
    • Awareness of the Need to Align Process Performance to Organizational Operational and Strategic Objectives.
    • Implement Good Management Practices during Process Performance, and, Gain Awareness to meet Requirements and Recommendations of the any Applicable Industry and Professional Standards.
    • Skill Sets for possible implementation the Program Discussed Action Plan for Process Improvements.
  • Type of improvements the participant will be trained to analyze and implement include (as relevant)

          (a) Productivity Improvements

          (b) Product and Service Differentiation

          (c) Exceeding Stakeholder & Customer Expectations.
  • Euro Training Instructors often act as mentors for participants (solely subject to instructor approval). Your participants can utilize this free service to ensure effective post program reinforcement and help when apply the ideas and skills acquired during the training.

Participant Individual Career Benefits
Job Satisfaction & Advancement

  1. First, and most important benefit, is the positive self-esteem that will come from being able to do your work processes right first time and meet internal and external customer expectations.
  2. Second, the Program developed Job Process Understanding & Skills will help participant successfully present his professional skills at Job Interviews and Internal Performance Evaluation Reviews.
  3. Participant gains clear direction and insight for analyzing, proposing and implementing improvements in his work processes.
  4. Post program when you take decisions related to your work processes you will automatically consider Multi-discipline aspects     (as applicable):

    Internal & External Customer Needs and Expectations, Technology Options, Data Analytics and Artificial Intelligence Opportunities, Helpful Tools and Methods, Consider Risks, Mitigate Risks, Take Actions that Increase Productivity, Consider Legal & Contractual Aspects, Consider Intellectual Property Aspects, Pay attention to Safety and Security, Consider future Audit, Weigh Cost Benefit between options, Be Mindful of Key Performance Indicators (KPIs), Consider how Performance will be evaluated, and, Consider need for and Opportunity to Develop a Decision Support Knowledge Base, .... (and, possibly more aspects).

Registration Form

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Registration & Fee Information (2 Week Workshops)

  1. Fee information is also available at:   PROGRAM-FEE-PAGE   Special Discounts May be Available Please email scholarships@eurotraining.com.
  2. To register please send us an official letter confirming registration (on organizational letterhead), or, send us a completed registration form above. GET MSWORD REGISTRATION FORM .
  3. Fees are Payable by Bank Transfer or Bank Draft.
    • 2 week (60 hrs) Training Workshop:
      Classroom Training at Dubai, Kuwait, New Delhi, Qatar £6,990 (USD $8,900) per participant.
      Classroom Training at London, US Locations, Europe, Malaysia, Singapore £7,689 (USD $9,790) per participant.
      Online eTraining Fee £3,500 (USD $4,375) per participant.
    Fee includes Course Materials, Certificate, Refreshments and Lunch (classroom programs).
  4. Accommodation is not included in Program fee. Special rates may be available at venue hotel for participants.
  5. A Special discount of 10% is offered for participants who pay their fees at least 45 days before start of the program.
  6. Cancellation & Date Change: No Fee Refund if participant cancels his registration less than 3 weeks before start of the program. Alternate nominations may be allowed if requested atleast 2 weeks before program start. In case of exceptional hardship or emergency participant may be allowed to attend same program at another location or date on payment of 10% of fee.
  7. All participants are required to fill in Participant Information Form and Program Related Questionnaire - on first day of the program.
  8. Each program Undergoes Customization to Better Meet Participant Present and Future Job and Career Needs. Please be prepared to let the Instructor/s know about your organization's Special Needs, Interests or Initiatives.
  9. It is always useful for participants to bring their existing problems or case studies, work-process flow charts or job related problems for discussion - consideration will be at sole discretion of the program director/s.
  10. Provisional Registration : You can make a provisional registration request by sending us an email using an official email account. Provisionsl registration request, when confirmed by Euro Training, will reserve a seat for you for 14 days. After our Confirmation you have 2 weeks to send us an official registration request. Provisional registration is automatically cancelled at the earlier of (1) 2 weeks after Provisional Registration Confirmation if registration is not reconfirmed from your side (2) Two weeks before start of the program. We do request you to inform us ASAP you have decided either way.

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