Euro Training Limited Training Programs, Workshops and Professional Certifications
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Domain Specific Job Skills

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Audio version brochure
MSC701-1
1 Week Training Program

Maintenance Management Performance Evaluation & Balanced Scorecard Skills

Building Skills & Competencies in

  1. Operational Focus Measures
  2. Strategic Focus Measures
  3. Customer Focus Measures
  4. Using Performance KPI into Ensuring Improvement
www.eurotraining.com/bro/msc701-1.php

1 Week Training Programs

Kualalumpur
15-19 July 2024
New Delhi
29 July - 2 Aug 2024
London
12-16 Aug 2024
New York
26-30 Aug 2024
Seattle
9-13 Sept 2024
Istanbul
23-27 Sept 2024
New Delhi
7-11 Oct 2024
Kualalumpur
21-25 Oct 2024
New Delhi
4-8 Nov 2024
London
18-22 Nov 2024
New York
2-6 Dec 2024
Seattle, USA
16-20 Dec 2024
London
30 Dec 2024- 3 Jan 2025
Dubai
6-10 Jan 2025
Kualalumpur
20-24 Jan 2025
Dubai
3-7 Feb 2025
London
17-21 Feb 2025
New York
2-6 March 2025
Seattle, USA
16-20 March 2025
Istanbul
30 March-3 April 2025
New York
13-17 April 2025
Dubai
27 April-1 May 2025
Kualalumpur
11-15 May 2025
London
25-29 May 2025

Useful Links


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What is Covered in this Training Training?

  1. This comprehensive program covers a wide range of topics that are important for Maintenance Performance Evaluation & Balanced Scorecard Professionals. The actual topics and use-cases will be customized for each training participant group to meet their present and future needs.
  2. This is a step-by-step approach to Understanding, Designing, Implementing & Managing a Maintenance Department Balanced Score Card.

Participant will learn how to incorporate Good & Best Benchmarked Practices and Leadership in Maintenance through the Balanced Scorecard Implementation.

  1. This program also introduces Participant to the practical use and implementation of the Maintenance Performance Evaluation & Balanced Scorecard Latest Tools, Best Benchmarked Practices and Methodologie for Preventive Maintenance, Condition Based Maintenance, Breakdown Maintenance, and Shutdown Maintenance.
  2. This program will discuss relevant Case Studies to give the participant a practical feel of his Job Performance. At the end of the program participants will prepare a Maintenance Performance Evaluation & Balanced Scorecard Improvement Outline Action Plan to implement what they have learnt on this program.

This program includes building skills and competencies for Leveraging Maintenance Data Analytics and Artificial Intelligence methods to increase productivity, effectiveness and proactive maintenance performance evaluation decisions.

Who Should Attend


  1. The program Maintenance Performance Evaluation & Balanced Scorecard is designed for professionals, managers, and individuals who are involved in maintenance management, operations, and strategic planning. The program aims to equip participants with the knowledge and skills to effectively evaluate maintenance performance using the balanced scorecard framework.
  2. Participants will include Maintenance Performance Measurement Staff, Operational Auditors, Management Analysts, Maintenance Planners and Schedulers, Asset Managers, Operations Managers, Maintenance Consultants, Quality Assurance Professionals, Continuous Improvement Specialists, Operations and Plant Managers, and professionals from field Seeking Career Advancement,
  3. Program Content & Modules
  4. Maintenance Management Performance Evaluation & Balanced Scorecard Skills
  5. Introduction to Maintenance Performance Evaluation
  6. Fundamentals of Maintenance Management
  7. Introduction to the Balanced Scorecard
  8. Key Performance Indicators (KPIs) in Maintenance
  9. Financial Perspective in Maintenance Performance Evaluation
  10. Customer Perspective in Maintenance Performance Evaluation
  11. Internal Process Perspective in Maintenance Performance Evaluation
  12. Learning & Growth Perspective in Maintenance Performance Evaluation
  13. Designing a Maintenance Balanced Scorecard
  14. Data Collection and Measurement for Maintenance Performance Evaluation
  15. Benchmarking and Best Practices in Maintenance Performance Evaluation
  16. Technology and Tools for Maintenance Performance Evaluation
  17. Aligning Maintenance Performance with Organizational Strategy
  18. Performance Evaluation and Decision-Making in Maintenance
  19. Continuous Improvement in Maintenance Performance
  20. Communication and Reporting for Maintenance Performance Evaluation
  21. Change Management and Implementation of the Balanced Scorecard
  22. Business Aspects of Maintenance of Plants & Facilities
  23. Business Aspects of Maintenance Balanced Scorecard
  24. Maintenance Stakeholders and their Needs & Expectations
  25. Maintenance Operational Key Performance Indicator (KPIs)
  26. Maintenance Strategic KPIs
  27. Maintenance Customer Satisfaction KPIs
  28. How Balanced scorecards can Improve Performance
  29. Understanding the Maintenance Processes
  30. Understanding the Strategic Aspects of Maintenance Activities
  31. Understanding Organizational & Customer Needs
  32. Step-by-Step Developing the Balanced Scorecard
  33. Methods for Measuring Performance Against Balance Scorecard
  34. Planning, Organizing & Delegating for BSC Implementation
  35. Communication & Coaching to Make BSC a Success
  36. Resolving Performance Measurement Disputes
  37. Reporting and Publicizing Performance Results
  38. Implementing Balance Score Card in Your Maintenance Work
  39. Training 1
  40. Deeper Insights into Maintenance Performance Processes
  41. Maintenance Performance Evaluation Project
  42. Maintenance Performance Evaluation Case Studies from Different Industries
  43. Sustainability and Environmental Performance in Maintenance
  44. Safety and Risk Management in Maintenance Performance Evaluation
  45. Maintenance Performance Evaluation and Regulatory Compliance
  46. Maintenance Performance Evaluation and Asset Lifecycle Management
  47. Maintenance Performance Evaluation and Reliability-Centered Maintenance (RCM)
  48. Maintenance Performance Evaluation and Total Productive Maintenance (TPM)
  49. Developing a Performance Evaluation System
  50. Developing Meaningful KPIs for Performance Reporting
  51. Training 2
  52. Lean Maintenance
  53. Predictive Maintenance (PdM)
  54. Maintenance Budgeting
  55. Maintenance Outsourcing
  56. Naintenance Unit Continuous Improvement System
  57. Maintenance Employee Engagement
  58. Program Recommendations
  59. Personalized Maintenance Performance Evaluation & BSC Outline Action Plan

1 Week Training Program

Outcomes & Takeaways

Outcomes and Takeaways Overview
  1. Knowhow and Technology Transfer to the Participants. Building relevant Understanding, Competencies & Process Knowledge.
  2. Multi-discipline understanding of Program Topics.
    Means that post program when participant takes decisions, related to his work, participant will automatically and subconsciously consider and take into account (as applicable) Internal & External Customer Needs and Expectations, Operational & Strategic Objectives, Regulatory Aspects, Industry Standards, Technology Options, Understand Helpful Modern Tools and Methods, Understand Risks, Actions for Increasing Productivity, Legal & Contractual Aspects, Intellectual Property Aspects, Safety, Security, Audit, Cost Benefit Aspects, Value Engineering Opportunities, Key Performance Indicators, Meaningful Performance Evaluation System, and, Data Analytic Opportunities.
    This type of understanding and habit otherwise develops after years of rich and diverse work experience. (few get this opportunity)
  3. Knowledge Framework outline which will enable the participant to understand and learn the right lessons from his own past, present and future on-the-job experience.
  4. Training that will empower the participant to identify, support and implement improvements in his work area, team, section, department, and organization.
This 1 Week Training Program participant will typically take away...
  1. Program related knowhow, skills, competencies and process knowledge.
    This program will use case studies and benchmarked Good and Best Practices to enhance participant understanding and competencies.
  2. Domain Knowledge and process knowledge.
    The participant will become empowered and should become more Productive, Effective, Efficient, Customer Focused and Strategic Focused.
    At the end of the program, the Participant will prepare a Customized Outline Action Plan which will serve as the roadmap to implement some key improvements in his work area.

Benefits to the Organization Sponsoring Participants to this program

(Benefits made possible by Euro Training's unique, multidiscipline, customer focused, strategic focused, easy to understand and apply training methodology that relies on Industry Good and Best Benchmarked Practices)

  • Euro Training programs are different. They develop practical Job Skills.
    This program is designed to make the participant aware of the domain processes, multi-discipline skills and competencies related to his job responsibilities.
    Each program is customized and made useful for the particular participant group, our target is 90%+ topics directly applicable to the work today or in future.
    Benefits you may see in participant post program...
    • Inclination to Recognize his stakeholders, and their needs & expectations. He will also get understanding of how to analyze to find ways to exceed customer expectations and delight the customers.
    • High level Job skills & competencies
    • Taking Initiative to Propose Improvements in Work Responsibility Area.
  • Further, this program will Build Multi-Discipline Understanding, Skills and Competencies including (as relevant)...
    • Increased Technical and Process Knowhow
    • Awareness to the Need to align performance to the Needs and Expectations of Stakeholders/ Customers (internal & external)
    • Awareness of the Need to Align performance to Organizational Operational and Strategic Objectives.
    • Understanding Domain Good Management Practices, and, Awareness to meet Requirements and Recommendations of the Relevant Industry and Professional Standards.
    • Awareness to consider for possible application the Best Benchmarked Domain Practices that can assist making Dramatic Process Improvements.
  • Type of improvements the participant will be trained to analyze and implement include (as relevant) Productivity Improvements, Product and Service Differentiation and Exceeding Stakeholder & Customer Expectations.
  • Euro Training Instructors often act as mentors for participants (solely subject to instructor approval). Your participants can utilize this free service to ensure effective post program reinforcement and help when applying the ideas, skills and competencies acquired during the training.

Participant Individual Career Benefits

  1. First, and most important benefit, is the positive self-esteem that will come from being able to do your work right first time and meet internal and external customer expectations.
  2. Second, the Program developed Understanding, Skills & Competencies will help you successfully present your professional and Team skills at Job Interviews and Internal Performance Evaluation Reviews.
  3. You gain a clear direction for analyzing, proposing and implementing improvements in his work area.
    The outline action plan you prepare and take away after the program will help you take improvement initiatives and make a positive difference in your performance on the job, team, business unit or organization. This difference after implementation and when added to your resume will make you a prime candidate for career advancement in your own organization or in your next job.
  4. Post program when you take decisions related to your work processes you will automatically consider (as applicable): Internal & External Customer Needs and Expectations, Technology Options, Helpful Tools and Methods, Consider Risks, Mitigate Risks, Take Actions that Increasing Productivity, Consider Legal & Contractual Aspects, Consider Intellectual Property Aspects, Pay attention to Safety and Security, Consider future Audit, Weigh Cost Benefit between options, Be Mindful of Key Performance Indicators (KPIs), Consider how Performance will be evaluated, and, Consider need for and Opportunity to Develop a Decision Support Knowledge Base, .... (and possibly more multi-discipline aspects).

Registration Form

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Registration & Fee Information

  1. Fee information is also available at:   PROGRAM-FEE-PAGE   Special Discounts May be Available Please email scholarships@eurotraining.com.
  2. To register please send us an official letter confirming registration (on organizational letterhead), or, send us a completed registration form above. GET MSWORD REGISTRATION FORM .
  3. Fees are Payable by Bank Transfer or Bank Draft.
    • Program Fee for 1 Week (5 day/30 hrs) Training Program is:

      (1) At Dubai, Kuwait, New Delhi, Qatar £4,315 (USD $5,500) per participant.

      (2) At London, US Locations, Europe, Malaysia, Singapore £4,747 (USD $6,050) per participant.

      (3) If Attending Online Training Fee is £2,000 (USD $2,500) per participant.
    Fee includes Course Materials, Certificate, Refreshments and Lunch (classroom programs).
  4. Accommodation is not included in Program fee. Special rates may be available at venue hotel for participants.
  5. A Special discount of 10% is offered for participants who pay their fees at least 45 days before start of the program.
  6. Cancellation & Date Change: No Fee Refund if participant cancels his registration less than 3 weeks before start of the program. Alternate nominations may be allowed if requested atleast 2 weeks before program start. In case of exceptional hardship or emergency participant may be allowed to attend same program at another location or date on payment of 10% of fee.
  7. All participants are required to fill in Participant Information Form and Program Related Questionnaire - on first day of the program.
  8. Each program Undergoes Customization to Better Meet Participant Present and Future Job and Career Needs. Please be prepared to let the Instructor/s know about your organization's Special Needs, Interests or Initiatives.
  9. It is always useful for participants to bring their existing problems or case studies, work-process flow charts or job related problems for discussion - consideration will be at sole discretion of the program director/s.
  10. Provisional Registration : You can make a provisional registration request by sending us an email using an official email account. Provisionsl registration request, when confirmed by Euro Training, will reserve a seat for you for 14 days. After our Confirmation you have 2 weeks to send us an official registration request. Provisional registration is automatically cancelled at the earlier of (1) 2 weeks after Provisional Registration Confirmation if registration is not reconfirmed from your side (2) Two weeks before start of the program. We do request you to inform us ASAP you have decided either way.

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