Euro Training Limited Training Programs, Workshops and Professional Certifications
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Specific Job Releted Process Knowledge and Skills

Leveraging the Best of Digital Transformation, Data Analytics and Artificial Intelligence AI
Audio version brochure
MSC701-2
2 Weeks of Process Good & Best Practices

Maintenance Management Performance Evaluation & Balanced Scorecard Skills & Competencies

Building Hands-on Skills & Competencies in

  1. Operational Focus Measures
  2. Strategic Focus Measures
  3. Customer Focus Measures
  4. Using Performance KPI into Ensuring Improvement
www.eurotraining.com/bro/msc701-2.php

2 Week Job Process Good & Best Practices Training

New Delhi
22 April-3 May 2024
Kualalumpur
6-17 May 2024
London
20-31 May 2024
New York
3-14 June 2024
Seattle, USA
17-28 June 2024
New Delhi
1-12 July 2024
Kualalumpur
15-26 July 2024
New Delhi
29 July - 9 Aug 2024
London
12-23 Aug 2024
New York
26 Aug-6 Sept 2024
Seattle
9-20 Sept 2024
Istanbul
23 Sept-4 Oct 2024
New Delhi
7-18 Oct 2024
Kualalumpur
21 Oct-1 Nov 2024
New Delhi
4-15 Nov 2024
London
18-29 Nov 2024
New York
2-13 Dec 2024
Seattle, USA
16-27 Dec 2024
London
30 Dec 2024- 10 Jan 2025
Dubai
6-17 Jan 2025
Kualalumpur
20-31 Jan 2025
Dubai
3-14 Feb 2025
London
17-28 Feb 2025
New York
2-13 March 2025
Seattle, USA
16-27 March 2025
Istanbul
30 March-10 April 2025
New York
13-24 April 2025
Dubai 27 April-8 May 2025
Kualalumpur 11-22 May 2025
London 25 May-5 June 2025



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What is Covered in this Training Workshop?

  1. This comprehensive program covers a wide range of topics that are important for Maintenance Performance Evaluation & Balanced Scorecard Professionals. The actual topics and use-cases will be customized for each training participant group to meet their present and future needs.
  2. This is a step-by-step approach to Understanding, Designing, Implementing & Managing a Maintenance Department Balanced Score Card.

Participant will learn how to incorporate Good & Best Benchmarked Practices and Leadership in Maintenance through the Balanced Scorecard Implementation.

  1. This program also introduces Participant to the practical use and implementation of the Maintenance Performance Evaluation & Balanced Scorecard Latest Tools, Best Benchmarked Practices and Methodologie for Preventive Maintenance, Condition Based Maintenance, Breakdown Maintenance, and Shutdown Maintenance.
  2. This program will discuss relevant Case Studies to give the participant a practical feel of his Job Performance. At the end of the program participants will prepare a Maintenance Performance Evaluation & Balanced Scorecard Improvement Action Plan to implement what they have learnt on this program.

This program includes building skills and competencies for Leveraging Maintenance Data Analytics and Artificial Intelligence methods to increase productivity, effectiveness and proactive maintenance performance evaluation decisions.

Who Should Attend


  1. The program Maintenance Performance Evaluation & Balanced Scorecard is designed for professionals, managers, and individuals who are involved in maintenance management, operations, and strategic planning. The program aims to equip participants with the knowledge and skills to effectively evaluate maintenance performance using the balanced scorecard framework.
  2. Participants will include Maintenance Performance Measurement Staff, Operational Auditors, Management Analysts, Maintenance Planners and Schedulers, Asset Managers, Operations Managers, Maintenance Consultants, Quality Assurance Professionals, Continuous Improvement Specialists, Operations and Plant Managers, and professionals from field Seeking Career Advancement,
  3. Program Content & Modules
  4. Maintenance Management Performance Evaluation & Balanced Scorecard Skills & Competencies
  5. Introduction to Maintenance Performance Evaluation
  6. Fundamentals of Maintenance Management
  7. Introduction to the Balanced Scorecard
  8. Key Performance Indicators (KPIs) in Maintenance
  9. Financial Perspective in Maintenance Performance Evaluation
  10. Customer Perspective in Maintenance Performance Evaluation
  11. Internal Process Perspective in Maintenance Performance Evaluation
  12. Learning & Growth Perspective in Maintenance Performance Evaluation
  13. Designing a Maintenance Balanced Scorecard
  14. Data Collection and Measurement for Maintenance Performance Evaluation
  15. Benchmarking and Best Practices in Maintenance Performance Evaluation
  16. Technology and Tools for Maintenance Performance Evaluation
  17. Aligning Maintenance Performance with Organizational Strategy
  18. Performance Evaluation and Decision-Making in Maintenance
  19. Continuous Improvement in Maintenance Performance
  20. Communication and Reporting for Maintenance Performance Evaluation
  21. Change Management and Implementation of the Balanced Scorecard
  22. Business Aspects of Maintenance of Plants & Facilities
  23. Business Aspects of Maintenance Balanced Scorecard
  24. Maintenance Stakeholders and their Needs & Expectations
  25. Maintenance Operational Key Performance Indicator (KPIs)
  26. Maintenance Strategic KPIs
  27. Maintenance Customer Satisfaction KPIs
  28. How Balanced scorecards can Improve Performance
  29. Understanding the Maintenance Processes
  30. Understanding the Strategic Aspects of Maintenance Activities
  31. Understanding Organizational & Customer Needs
  32. Step-by-Step Developing the Balanced Scorecard
  33. Methods for Measuring Performance Against Balance Scorecard
  34. Planning, Organizing & Delegating for BSC Implementation
  35. Communication & Coaching to Make BSC a Success
  36. Resolving Performance Measurement Disputes
  37. Reporting and Publicizing Performance Results
  38. Implementing Balance Score Card in Your Maintenance Work
  39. Workshop 1
  40. Deeper Insights into Maintenance Performance Processes
  41. Maintenance Performance Evaluation Project
  42. Maintenance Performance Evaluation Case Studies from Different Industries
  43. Sustainability and Environmental Performance in Maintenance
  44. Safety and Risk Management in Maintenance Performance Evaluation
  45. Maintenance Performance Evaluation and Regulatory Compliance
  46. Maintenance Performance Evaluation and Asset Lifecycle Management
  47. Maintenance Performance Evaluation and Reliability-Centered Maintenance (RCM)
  48. Maintenance Performance Evaluation and Total Productive Maintenance (TPM)
  49. Developing a Performance Evaluation System
  50. Developing Meaningful KPIs for Performance Reporting
  51. Workshop 2
  52. Lean Maintenance
  53. Predictive Maintenance (PdM)
  54. Maintenance Budgeting
  55. Maintenance Outsourcing
  56. Naintenance Unit Continuous Improvement System
  57. Maintenance Employee Engagement
  58. Program Recommendations & Next Steps
  59. Personalized Maintenance Performance Evaluation & BSC Action Plan

2 Week Job Process Skills Training

Outcomes & Takeaways

Job Process Good & Best Practices Workshop Outcomes and Takeaways
  1. The Work Process Approach to Learning is a methodology that emphasizes learning through understanding the actual work processes.
  2. A work process refers to a set of activities or tasks that are carried out to achieve a specific outcome or result. These processes can be core to the business, such as manufacturing, service delivery, or customer support, or they can be supportive, like HR processes, IT services, or administrative workflows.
  3. The Goal is to closely align training content and methods with the specific processes, tasks, and challenges found in that domain real-world work environments.
  4. What the training achieves is building skills and competencies essential for actual work processes performance. Enabling quick and seamlessly understanding how to perform their processes effectively, efficiently and avoiding the usual mistakes and risks.
This 2 Week Training Workshop participant will typically take away...
  1. Program related Process knowhow, skills, competencies and process knowledge to perform the job work processes
  2. Training that will empower the participant to identify, support and implement work process improvements in his unit, team, section, department, and organization.

Benefits to the Organization Sponsoring Participants to this program

(Benefits made possible by Euro Training's above mentioned Planned Outcomes and Takeaways)

  • This Euro Training programs is different. It develops practical Job Process Skills.

    Benefits you may see in participant post program behavior...
    • Inclination to Recognize his Processes Customers and Stakeholders, and their Needs & Expectations.
    • Higher level of Relevant Multi-discipline Job Process Skills
    • Taking Initiative to Propose and help implement Process Improvements in his Work Responsibility Area.
  • How your Participant will Change after attending the program?...
    • Increased Work Process Performance Knowledge
    • Awareness to the Need to align process performance to the Needs and Expectations of Stakeholders and Customers (internal & external)
    • Awareness of the Need to Align Process Performance to Organizational Operational and Strategic Objectives.
    • Implement Good Management Practices during Process Performance, and, Gain Awareness to meet Requirements and Recommendations of the any Applicable Industry and Professional Standards.
    • Skill Sets for possible implementation the Program Discussed Action Plan for Process Improvements.
  • Type of improvements the participant will be trained to analyze and implement include (as relevant)

          (a) Productivity Improvements

          (b) Product and Service Differentiation

          (c) Exceeding Stakeholder & Customer Expectations.
  • Euro Training Instructors often act as mentors for participants (solely subject to instructor approval). Your participants can utilize this free service to ensure effective post program reinforcement and help when apply the ideas and skills acquired during the training.

Participant Individual Career Benefits
Job Satisfaction & Advancement

  1. First, and most important benefit, is the positive self-esteem that will come from being able to do your work processes right first time and meet internal and external customer expectations.
  2. Second, the Program developed Job Process Understanding & Skills will help participant successfully present his professional skills at Job Interviews and Internal Performance Evaluation Reviews.
  3. Participant gains clear direction and insight for analyzing, proposing and implementing improvements in his work processes.
  4. Post program when you take decisions related to your work processes you will automatically consider Multi-discipline aspects     (as applicable):

    Internal & External Customer Needs and Expectations, Technology Options, Data Analytics and Artificial Intelligence Opportunities, Helpful Tools and Methods, Consider Risks, Mitigate Risks, Take Actions that Increase Productivity, Consider Legal & Contractual Aspects, Consider Intellectual Property Aspects, Pay attention to Safety and Security, Consider future Audit, Weigh Cost Benefit between options, Be Mindful of Key Performance Indicators (KPIs), Consider how Performance will be evaluated, and, Consider need for and Opportunity to Develop a Decision Support Knowledge Base, .... (and, possibly more aspects).

Registration Form

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Registration & Fee Information (2 Week Workshops)

  1. Fee information is also available at:   PROGRAM-FEE-PAGE   Special Discounts May be Available Please email scholarships@eurotraining.com.
  2. To register please send us an official letter confirming registration (on organizational letterhead), or, send us a completed registration form above. GET MSWORD REGISTRATION FORM .
  3. Fees are Payable by Bank Transfer or Bank Draft.
    • 2 week (60 hrs) Training Workshop:
      Classroom Training at Dubai, Kuwait, New Delhi, Qatar £6,990 (USD $8,900) per participant.
      Classroom Training at London, US Locations, Europe, Malaysia, Singapore £7,689 (USD $9,790) per participant.
      Online eTraining Fee £3,500 (USD $4,375) per participant.
    Fee includes Course Materials, Certificate, Refreshments and Lunch (classroom programs).
  4. Accommodation is not included in Program fee. Special rates may be available at venue hotel for participants.
  5. A Special discount of 10% is offered for participants who pay their fees at least 45 days before start of the program.
  6. Cancellation & Date Change: No Fee Refund if participant cancels his registration less than 3 weeks before start of the program. Alternate nominations may be allowed if requested atleast 2 weeks before program start. In case of exceptional hardship or emergency participant may be allowed to attend same program at another location or date on payment of 10% of fee.
  7. All participants are required to fill in Participant Information Form and Program Related Questionnaire - on first day of the program.
  8. Each program Undergoes Customization to Better Meet Participant Present and Future Job and Career Needs. Please be prepared to let the Instructor/s know about your organization's Special Needs, Interests or Initiatives.
  9. It is always useful for participants to bring their existing problems or case studies, work-process flow charts or job related problems for discussion - consideration will be at sole discretion of the program director/s.
  10. Provisional Registration : You can make a provisional registration request by sending us an email using an official email account. Provisionsl registration request, when confirmed by Euro Training, will reserve a seat for you for 14 days. After our Confirmation you have 2 weeks to send us an official registration request. Provisional registration is automatically cancelled at the earlier of (1) 2 weeks after Provisional Registration Confirmation if registration is not reconfirmed from your side (2) Two weeks before start of the program. We do request you to inform us ASAP you have decided either way.

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