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Audio version brochure
PPS647-6
6 Day Training (including 1 day Workshop)

Public Relations Strategies & Processes

1 Day Workshop and Building Skills & Competencies in

  1. Stakeholders, Partners & their Expectations
  2. Public Relations Processes
  3. Meaningful KPIs for Public Relations
  4. Real Time & Proactive Public Relations Management Systems
www.eurotraining.com/bro/pps647-6.php

6 Day Training (including 1 day workshop)

Kualalumpur
15-19 July 2024
New Delhi
29 July - 2 Aug 2024
London
12-16 Aug 2024
New York
26-30 Aug 2024
Seattle
9-13 Sept 2024
Istanbul
23-27 Sept 2024
New Delhi
7-11 Oct 2024
Kualalumpur
21-26 Oct 2024
New Delhi
4-9 Nov 2024
London
18-23 Nov 2024
New York
2-7 Dec 2024
Seattle, USA
16-21 Dec 2024
London
30 Dec 2024- 4 Jan 2025
Dubai
6-11 Jan 2025
Kualalumpur
20-25 Jan 2025
Dubai
3-8 Feb 2025
London
17-22 Feb 2025
New York
2-7 March 2025
Seattle, USA
16-21 March 2025
Istanbul
30 March-4 April 2025
New York
13-18 April 2025
Dubai
27 April-2 May 2025
Kualalumpur
11-16 May 2025
London
25-30 May 2025

Useful Links


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What is Covered in this Program

  1. Public Relations is the sum of all the processes and Activities of an organization aimed at building a mutually beneficial relationship with Internal and External Stakeholders. Public Relations plays a part in all Organizational Processes that have an Impact or are of Interest for the Community.

    This program provides the participant a 360 degree Multidiscipline Multi-stakeholder Understanding of Public Relations Management.

    This program is intended for Business Organizations, Not for Profit Organizations and Government Agencies.

    In this program the participant will learn about the Strategic Aspects of the Public Relations Function and the Need to Align the Public Relations Activities with Organizational Strategies, Mission and Vision.

    This program discuss Public Relations Standards of Operation and Management based on ISO9000,ISO26000 and more.

    This program will cover Media relations, Community relations, Internal communications, Crisis communications and Public Affairs, Online and Social Media Communications.
  2. This program will build understanding and skills for implementing Customer Focused Public Relations, Meeting Industry Standards, Good & Best Practices. The participant will understand the PR Aligned Objectives, Customer Focused Processes & Development of Meaningful KPIs.

    The program will also empower the participant to Plan and Recommend setting up a Real Time or Near Real Time Public Relations Performance Evaluation and Management Intervention System.

    Participant will also understand How Public Relations can Leverage Data Analytics and Artificial Intelligence Methods to Setup a Proactive Public Relations Management Intervention and even Automated Action System.

Who Should Attend

  1. This program is intended for Public Relations Professionals, Communication Professionals and Managers.
  2. This program will also benefit Management Analysts, Senior Marketing Professionals, Professionals Responsible or Impacting Organizational Image, Customer Facing Professionals and Strategic Plan Input Providing Professionals.

Program Content & Modules

Public Relations Strategies & Processes


  1. Business Aspects of Public Relations Function
  2. Value Creation by Public Relations & Public Communications
  3. Public Relations Customers & Stakeholders
  4. Regulatory Aspects of Public Relations
  5. Business Processes and Subprocesses for Meeting PR Customer Expectations
  6. Strategic Alignment of Public Relations to Organizational Strategies, Mission, Vision
  7. Developing Meaningful Public Relations Performance Standards & KPIs
  8. Current KPI Performance of Public Relations
  9. Implementing the Public Relation Projects
  10. Understanding Public Relations Good Practices
  11. Media relations Processes & Good Practices
  12. Community relations Processes & Good Practices
  13. Internal communications Processes & Good Practices
  14. Crisis communications Processes & Good Practices
  15. Public Affairs Processes & Good Practices
  16. Online and Social Media Communication Processes & Good Practices
  17. PR Contributions for Organizing Stakeholder Events (Press, Community, Investor, Industry, Inhouse)
  18. Introduction to Media Skills - Do's and Don'ts
  19. Understanding Public Relations Benchmarked Best Practices
  20. Monitoring & Evaluating Public Relations Performance
  21. Measuring Standardized Public Relations KPIs
  22. Program Recommendations & Next Steps
  23. Participant Customized Detailed Action Plan

6 Day Training (including 1 day workshop)

Outcomes & Takeaways

Euro Training has been providing
  1. Knowhow and Technology Transfer to the Participants. Building relevant Understanding, Competencies & Process Knowledge.
  2. Multi-discipline understanding of Program Topics.
    Means that post program when participant takes decisions, related to his work, participant will automatically and subconsciously consider and take into account (as applicable) Internal & External Customer Needs and Expectations, Operational & Strategic Objectives, Regulatory Aspects, Industry Standards, Technology Options, Understand Helpful Modern Tools and Methods, Understand Risks, Actions for Increasing Productivity, Legal & Contractual Aspects, Intellectual Property Aspects, Safety, Security, Audit, Cost Benefit Aspects, Value Engineering Opportunities, Key Performance Indicators, Meaningful Performance Evaluation System, and, Data Analytic Opportunities.
    This type of understanding and habit otherwise develops after years of rich and diverse work experience. (few get this opportunity)
  3. Knowledge Framework outline which will enable the participant to understand and learn the right lessons from his own past, present and future on-the-job experience.
  4. Participant will learn to identify, support and implement improvements in his work area, team, section, department, and organization.
    Participant will work hands-on during the 1 day workshop where he will identify, analyze and develop implementation plan for an improvement project related to his work.
This 6 day Training participant will typically take away...
  1. Program related knowhow, skills, competencies and process knowledge.
    This program will use case studies and benchmarked Good and Best Practices to enhance participant understanding and competencies.
    A 1 day improvement identification and implementation workshop.
  2. Domain Knowledge and process knowledge.
    The participant will become empowered and should become more Productive, Effective, Efficient, Customer Focused and Strategic Focused.
    At the end of the program, the Participant will prepare a Customized Outline Action Plan which will serve as the roadmap to implement some key improvements in his work area.

Benefits to the Organization Sponsoring Participants to this program

(Benefits made possible by Euro Training's unique, multidiscipline, customer focused, strategic focused, easy to understand and apply training methodology that relies on Industry Good and Best Benchmarked Practices)

Participant Individual Career Benefits

  1. First, and most important benefit, is the positive self-esteem that will come from being able to do your work right first time and meet internal and external customer expectations.
  2. Second, the Program developed Understanding, Skills & Competencies will help you successfully present your professional and Team skills at Job Interviews and Internal Performance Evaluation Reviews.
  3. You gain a clear direction for analyzing, proposing and implementing improvements in his work area.
    The outline action plan you prepare and take away after the program will help you take improvement initiatives and make a positive difference in your performance on the job, team, business unit or organization. This difference after implementation and when added to your resume will make you a prime candidate for career advancement in your own organization or in your next job.
  4. Post program when you take decisions related to your work processes you will automatically consider (as applicable): Internal & External Customer Needs and Expectations, Technology Options, Helpful Tools and Methods, Consider Risks, Mitigate Risks, Take Actions that Increasing Productivity, Consider Legal & Contractual Aspects, Consider Intellectual Property Aspects, Pay attention to Safety and Security, Consider future Audit, Weigh Cost Benefit between options, Be Mindful of Key Performance Indicators (KPIs), Consider how Performance will be evaluated, and, Consider need for and Opportunity to Develop a Decision Support Knowledge Base, .... (and possibly more multi-discipline aspects).

Registration Form

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Registration Information 6 Day Program

  1. To register: Please send us an official letter confirming registration (on organizational letterhead). Also send us a completed registration form ?electronically fill-able is at- available at http://www.eurotraining.com/etl-reg-6d.doc You can request or registration form by Emailing regn@eurotraining.com and eurotraining@gmail.com
  2. For Program Fee Information Email: fees@eurotraining.com . Fees are Payable by Bank Transfer or Bank Draft. Fee information is also available at: http://www.eurotraining.com/fees.pdf .
  3. Program Fee is
    • 6 day (36 hrs) Training Program:
      At Dubai, Kuwait, New Delhi, Qatar £5,100 (USD $6,500) per participant.
      At London, US Locations, Europe, Malaysia, Singapore £5,610 (USD $7,150) per participant.
      Online eTraining Fee £2,500 (USD $3,125) per participant.
    and includes Course Materials, Certificate, Refreshments and Lunch (classroom programs). www.eurotraining.com/admin/fees.php)
  4. Accommodation is not included in Program fee. Special rates will be available at venue hotel for the class room training program participants.
  5. Special discount of 10% is offered for participants who pay their fees at least 45 days before start of the program.
  6. Refund will not be considered where the participants cancels his registration less than 3 weeks before start of the program. Alternate nominations will be allowed anytime before program start. In case of exceptional hardship or emergency participant may be allowed to attend at another location.
  7. All participants are required to fill in Participant Information form - on first day of the program. Each program Undergoes Customization to Better Meet Participant Present and Future Career Needs. Please be prepared to let the Instructor/s know about your organization's Special Needs, Interests or Initiatives.
  8. It is always useful for participants to bring their existing problems or case studies, work-process flow charts or job related problems for discussion - consideration will be at sole discretion of the program director/s.
  9. Provisional Registration : You can make a provisional registration request by sending us an email with an official provisionsl registration request this will ensure we will reserve a seat for you for 14 days. After this you have 2 weeks to send us an official registration request. Provisional registration is automatically cancelled at the earlier of (1) 2 weeks after Provisional Confirmation if registration is not confirmed from your side (2) Two weeks before start of the program. We do request you to inform us ASAP you have decided either way. Please note All provisional registrations automatically cancel 2 weeks before program start unless confirmed.
  10. Information required for Provisional Registration: Program Title, Location, Dates, Your Organization Name, Your Email Address, Your FAX No and your Mobile Number.