Domain Specific Job Skills & 1 Day Workshop
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6 day Training (including 1 day workshop)
Water Utility Restructuring (Full Project Cycle)
Building Skills & Competencies (including 1 day workshop) in
Strategies for Water Utility Restructuring
Water Utility Restructuring Business Models
Developing & Short-listing Strategic Options
Preparing Detailed Projections & Risk Assessments
Preparing Implementation Plans
Building & Implementing a Near Real Time Water Utility Restructuring Management System
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6 Day Training (including 1 day workshop)
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What is Covered in this Program
This program provides the participant the understanding, knowledge, skills, competencies, and implementation level detailed skills for Water Utility Restructuring for increasing Stakeholder Satisfaction, Productivity, Profitability, or possible preparation for Privatization. The program will build understanding of possible applicable Strategies for Water Utility Restructuring. This program will also discuss the methodology for analysis of the various possible Water Utility Restructuring Business Models.
Program will discuss the methodologies for Developing & Short-listing chosen Strategic Options. The program will discuss Preparing Implementation Plans for the Water Utility Restructuring. The participant will also learn how to Prepare Detailed Projections & Risk Assessments for the Implementation Plans. The program will discuss the Building & Implementation of a Near Real Time Water Utility Restructuring Project Management System. Participant will prepare a Detailed Action Plan to Implement a Possible Water Utility Restructuring Project in his organization. Program will also include a Professional Certification Test and Interview at the end of the Program to determine suitability for Professional certification.
This program will address Restructuring to solve any combination of Existing Water Utility issues including
(1) Supply-side and demand-side: aging infrastructure, declining quantity and or quality of water resources, increasing unpredictability of water resource availability (related to climate change), restricted access to water sources stemming from environmental protection measures, growing per capita demand, growing population, consumer expectations for higher levels of service, increasingly stringent water quality standards, high percentage of ‘unaccounted for water’ (primarily leaks).
(2) Financial: lack of funding for infrastructure renewals and replacement, past under-investment in infrastructure renewals and maintenance, water prices set below sustainable levels (do not support full lifecycle cost recovery), lack of reliable funding sources, dependence upon ad hoc government funding Governance, inefficient management, low transparency, poor accountability, absence of input mechanism for consumers into decision-making, lack of managerial autonomy of utility.
Who Should Attend
This program is intended for Professionals, Consultants and Managers working for Water Utility Restructuring Projects.
This program is also very useful for Water Utility Field and Office Supervisors, Managers and Consultants
Program Content & Modules
Water Utility Restructuring (Full Project Cycle)
Business Aspects of Deregulating the Water Utility
Business Aspects of Promoting Investment in Water Utility
Social Aspects of a Privatized Deregulated Water Utility Market
Legal and Regulatory Aspects
Restructuring Business Models
(1) Delegated management to a private operator
(2) Corporatization of services provision
(3) Delegated management to a public operator
(4) A municipal commission
(5) A municipal Business Unit
(6) A municipal departmentOperational Autonomy
Financial Autonomy & Assured Funding Sources
Accountability
Customer Orientation
Market Orientation
Transparency
Separate the assets, liabilities, workforce, costs and revenues
Modest Restructuring Models
(1) Creating a performance plan with measurable deliverables
(2) Creating a performance contract between the utility and the municipality or relevant agency
(3) Creating a structure for monitoring performance, separate from the municipality
(4) Creating incentives for management to meet and out-perform performance plan, such as bonuses
(5) Institutional capacity building—training management to meet performance standards, out-perform, recruiting new or additional management with relevant expertise
(6) Enhanced customer involvement and attention to customer concerns.Water Utility Restructuring bringing Transparency into Existing Operations by Creating Separate Reporting Units
(1) Creating a separate unit within the municipality or department with workforce specifically allocated to the unit
(2) Separate accounts drawn up for the utility with clearly defined budget allocation and greater transparency regarding actual costs of operation
(3) Allocation of portion of municipal debt and cost of servicing that debt
(4) Allocating a portion of revenues to that service
(5) Creating a clear reporting structureMore Complex Restructuring Models bringing in Private Players and Businesses
Legal, Regulatory and Dispute resolution framework
Regulator Appointment and Empowerment
Implementation of Good Practices in Utility Operators
Implementation of Benchmarked Best Practices in Utility Operators
Creating a Level Playing Field for New Investors & Entrants
Sharing Infrastructure Rules & Regulations
Pricing Systems for Water and Pipeline Infrastructure Usage
The Water Utility Market
Deregulated Contract Structures
Encouraging Water Conservation & Harvesting
Facilitation of National Strategy for Water Utilities
Handling Peak Demands
Handling different Water Utility Cost Structures
Remedying Economic Feasibility Gaps for New Water Utilities in Priority Areas
Handling Stranded Costs (unrecoverable dues)
Process for Government to Issue Water Supply Guidelines
A step-by-step Roadmap for Water Utility Market Restructuring
A step-by-step Roadmap for Privatization of Government & Municipal Owned Utilities
Ensuring Coordination and cooperation between Water Utility Companies, New Entrant Utility Companies, Industry Leaders, Social Pressure Groups and Government.
Special Government Policy Implementation Issues
(1) Concessional Tariffs for Smaller Consumers
(2) Extension of Water Network to Remote Areas
(3) Extension of Networks to National Priority Areas
(4) Promoting Local Industry & Business...Underground Water Aspects
Sharing of Water Resources in Reservoirs and Rivers
Market Coordination & Oversight Arrangements
Not-for-Profit Independent System Operators
Water Main Lines & Plants Network Management Responsibility Allocation
Environment Protection
Promotion of Water Conservation
Positive & Negative Incentives for Water Conservation & Sustainability
Evaluating Performance of Deregulator Water Utility Market
Workshop 1
Program Recommendations
Participant Individualized Action Plan
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