General Business Skills, Front Office Management, Help Desk Management, eServices & Customer Satisfaction Management - Certifications, Training Workshops, Seminars at San Francisco, Dubai, New York, London, Kuala Lumpur, New Delhi, Qatar, Kuwait, Paris, Istanbul, Abu Dhabi

Administration Office Management Processes & Skills	OSM521-1
Advanced Effective Technical Writing and Presentation Skills	JTW902-1
Business and IT Process Outsourcing - Management Skills	BPO820-1
Call Centre Management - Own or Outsourced	CCM400-1
Customer Satisfaction-Risk Management	XRM965-1
Customer Service Management	CSM420-1
Effective Technical Writing and Presentation Skills	JTW901-1
Effectively Managing Contracted-Out Manpower and Services	QCM682-1
Executive Secretary Development	ESD590-1
High Performing Executive Assistant Processes & Skills	OEA522
IT Service Outsourcing Best Practices	ITS470-1
Office Productivity Improvement Technologies and Implementation Strategies	ITP522-1
Public Event Management	PEM680-1
Public Relations IT Tools and Methods	PRT645-1
Reputation Management - Team, Department or Organizational	RMT423-1
Setting Up a Customer Focused Management System	QCF602-1
Step-by-Step Understanding and Implementation of Customer Satisfaction Initiatives	CSP904-1
Strategic Skills for Executive Secretaries	OST523-1
Systematic Approach to Improving Customer Satisfaction and Reducing Costs	MSA870-1

Customer Management, Relationship Management, New Office Resources, Technologies and Services, AI for Fast, Proactive & Productivity Management