Domain Specific Job Skills and Competencies
Leveraging the Best of Digital Transformation, Data Analytics and Artificial Intelligence AI
APM962
1 Week Training Program
21st Century
Corporate Performance Measurement & Management Methodology
Building Skills & Competencies in
Measuring Alignment to Objectives & Strategies
Real Time Automated & Semi Automated Decision Support
- Operation & Strategic Objectives
- Meaningful KPIs & Balanced Score Cards (BSCs)
- Real Time Performance Dashboards
- Data Analytic & AI based Decision Support & Automation
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1 Week Training Programs
London
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Seattle, USA
| New Delhi
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Kualalumpur
| New Delhi
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London
| New York
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Seattle
| Istanbul
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New Delhi
| Kualalumpur
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New Delhi
| London
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New York
| Seattle, USA
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London
| Dubai
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Kualalumpur
| Dubai
|
London
| New York
|
Seattle, USA
| Istanbul
|
New York
| Dubai
|
Kualalumpur
| London
|
Useful Links
What is covered in this Program?
Business World is becoming more dynamic and Business Opportunities are becoming more and More Time Sensitive.
Getting Decision Support Information in Actionable Time, or, linked to Automated Decision Making is Key.
Example: If you go online to buy an Air Ticket, this information is very valuable for Ticketing Agents in Real Time, 3 hours later after you have bought the ticket this information is of little value, except, probably for Hotel and Destination Service Providers. Similarly, if there is a unsafe situation existing somewhere in our facilities we need to know it in Real Time, so we can get it corrected by automated or immediate action.
This program provides the methods, skills, and competencies to Master the Future of Corporate Performance Measurement: “Real Time Performance Data, Dynamic Performance Dashboards with Features for providing detailed Visualized Insights, and Automated or Semi Automated decision making based on the Performance Data.”
Key Features of the 21st Century Performance Management System include: Identifying the Performance Objectives, Customer Focused Performance Measures, Developing Meaningful Key Performance Indicators (KPIs), Setting Performance Targets, Real Time Performance Evaluation, Performance Based Alerts and Escalation, Real Time Performance Reporting and Dashboards, Decision Support Reporting, Links to Automated and Semi Automated Action Systems, and Real Time Reporting of Impact on Bottom Line for Organization (profits) and Employees (bonus).
This program will also discuss supporting methodologies for: Evaluating Performance against Organization Subscribed Good Practices, Best Practices, Baldridge Award Criterion, Strategic Alignment, Customer Satisfaction, Customer Loyalty, Innovation and so on.
This program will provide participant the understanding and skills to This program will discuss Performance Methodologies including Key Performance Indicators (KPIs), Balanced Score Card (BSC), 360 Degree Evaluation, Strategic Alignment, Baldridge Award Criterion etc..
This program will emphasize the futility of Performance Evaluation Reports that are provided too late, and do not provide Significant Management Decision Support or Actionable information. To avoid this undesirable situation this program will provide the Participant understanding of how the performance evaluation insight gained can be effectively reported on Real Time on Performance Dashboards to enable Timely and Sometimes Automated Decisions.
This program will also discuss Data Analysis and Artificial Intelligence Methods and Models for Meaningful Actionable Real Time Performance Reporting that can be tied to Automated or Semi-Automated Decision Making.
Business World is becoming more dynamic and Business Opportunities are becoming more and More Time Sensitive.
Getting Decision Support Information in Actionable Time, or, linked to Automated Decision Making is Key.
Example: If you go online to buy an Air Ticket, this information is very valuable for Ticketing Agents in Real Time, 3 hours later after you have bought the ticket this information is of little value, except, probably for Hotel and Destination Service Providers. Similarly, if there is a unsafe situation existing somewhere in our facilities we need to know it in Real Time, so we can get it corrected by automated or immediate action.
This program provides the methods, skills, and competencies to Master the Future of Corporate Performance Measurement: “Real Time Performance Data, Dynamic Performance Dashboards with Features for providing detailed Visualized Insights, and Automated or Semi Automated decision making based on the Performance Data.”
Key Features of the 21st Century Performance Management System include: Identifying the Performance Objectives, Customer Focused Performance Measures, Developing Meaningful Key Performance Indicators (KPIs), Setting Performance Targets, Real Time Performance Evaluation, Performance Based Alerts and Escalation, Real Time Performance Reporting and Dashboards, Decision Support Reporting, Links to Automated and Semi Automated Action Systems, and Real Time Reporting of Impact on Bottom Line for Organization (profits) and Employees (bonus).
This program will also discuss supporting methodologies for: Evaluating Performance against Organization Subscribed Good Practices, Best Practices, Baldridge Award Criterion, Strategic Alignment, Customer Satisfaction, Customer Loyalty, Innovation and so on.
This program will provide participant the understanding and skills to This program will discuss Performance Methodologies including Key Performance Indicators (KPIs), Balanced Score Card (BSC), 360 Degree Evaluation, Strategic Alignment, Baldridge Award Criterion etc..
This program will emphasize the futility of Performance Evaluation Reports that are provided too late, and do not provide Significant Management Decision Support or Actionable information. To avoid this undesirable situation this program will provide the Participant understanding of how the performance evaluation insight gained can be effectively reported on Real Time on Performance Dashboards to enable Timely and Sometimes Automated Decisions.
This program will also discuss Data Analysis and Artificial Intelligence Methods and Models for Meaningful Actionable Real Time Performance Reporting that can be tied to Automated or Semi-Automated Decision Making.
Who Should Attend
This program is intended for Performance Management Professionals, Operational Audit Professionals, Executives, Managers, Human Resource Professionals and Anyone else, interested in, or whose job requires, being aware of Performance Measurement System.
Setting up a Performance Measurement System is a Complex and Demanding Assignment, so, if the objective of nominating participants is the Improve the Existing Performance Measurement and Reporting System or to Setup a New Performance System then organization must consider nominating a team to attend this program together.
If the organization is training a Performance Measurement Professional to Lead future Performance Management Projects or Coordinate and Communicate with Consultants hired for such work, and then Individual Attendance can be a good decision.
This program is intended for Performance Management Professionals, Operational Audit Professionals, Executives, Managers, Human Resource Professionals and Anyone else, interested in, or whose job requires, being aware of Performance Measurement System.
Setting up a Performance Measurement System is a Complex and Demanding Assignment, so, if the objective of nominating participants is the Improve the Existing Performance Measurement and Reporting System or to Setup a New Performance System then organization must consider nominating a team to attend this program together.
If the organization is training a Performance Measurement Professional to Lead future Performance Management Projects or Coordinate and Communicate with Consultants hired for such work, and then Individual Attendance can be a good decision.
Program Content & Modules Modules
21st Century Corporate Performance Measurement & Management Methodology
Understanding 21st Century Markets & Customers
World Class Organizations
Measuring Entrepreneurial Organization
Measuring Customer Focus
Measuring Continually Innovations
Measuring Good Management Practices
Measuring Benchmarking & Best Practices
Developing Meaningful Key Performance Indicators
Customer Focus KPIs
Understanding Management by Data & Facts
Measuring Learning Organization Characteristics
Measuring Technology Deployment
Measuring IT Information Technology Deployment
Measuring Workforce Focus
Measuring Operational Focus
Measuring Results (Success in Achieving Short and Long Term Targets)
Methodologies for Data Collection for Key Performance Indicators
Data Analytics Methods for Evaluating Performance
Preparing a Balanced Scorecard
Program Recommendations & Next Steps
Participant Customized Outline Action Plan
1 Week Training Program
Outcomes & Takeaways
Outcomes and Takeaways Overview
Knowhow and Technology Transfer to the Participants. Building relevant Understanding, Competencies & Process Knowledge.
Multi-discipline understanding of Program Topics.
Means that post program when participant takes decisions, related to his work, participant will automatically and subconsciously consider and take into account (as applicable) Internal & External Customer Needs and Expectations, Operational & Strategic Objectives, Regulatory Aspects, Industry Standards, Technology Options, Understand Helpful Modern Tools and Methods, Understand Risks, Actions for Increasing Productivity, Legal & Contractual Aspects, Intellectual Property Aspects, Safety, Security, Audit, Cost Benefit Aspects, Value Engineering Opportunities, Key Performance Indicators, Meaningful Performance Evaluation System, and, Data Analytic Opportunities.
This type of understanding and habit otherwise develops after years of rich and diverse work experience. (few get this opportunity)
Knowledge Framework outline which will enable the participant to understand and learn the right lessons from his own past, present and future on-the-job experience.
Training that will empower the participant to identify, support and implement improvements in his work area, team, section, department, and organization.
This 1 Week Training Program participant will typically take away...
Program related knowhow, skills, competencies and process knowledge.
This program will use case studies and benchmarked Good and Best Practices to enhance participant understanding and competencies.
Domain Knowledge and process knowledge.
The participant will become empowered and should become more Productive, Effective, Efficient, Customer Focused and Strategic Focused.
At the end of the program, the Participant will prepare a Customized Outline Action Plan which will serve as the roadmap to implement some key improvements in his work area.
Knowhow and Technology Transfer to the Participants. Building relevant Understanding, Competencies & Process Knowledge.
Multi-discipline understanding of Program Topics.
Means that post program when participant takes decisions, related to his work, participant will automatically and subconsciously consider and take into account (as applicable) Internal & External Customer Needs and Expectations, Operational & Strategic Objectives, Regulatory Aspects, Industry Standards, Technology Options, Understand Helpful Modern Tools and Methods, Understand Risks, Actions for Increasing Productivity, Legal & Contractual Aspects, Intellectual Property Aspects, Safety, Security, Audit, Cost Benefit Aspects, Value Engineering Opportunities, Key Performance Indicators, Meaningful Performance Evaluation System, and, Data Analytic Opportunities.
This type of understanding and habit otherwise develops after years of rich and diverse work experience. (few get this opportunity)
Knowledge Framework outline which will enable the participant to understand and learn the right lessons from his own past, present and future on-the-job experience.
Training that will empower the participant to identify, support and implement improvements in his work area, team, section, department, and organization.
Program related knowhow, skills, competencies and process knowledge.
This program will use case studies and benchmarked Good and Best Practices to enhance participant understanding and competencies.
Domain Knowledge and process knowledge.
The participant will become empowered and should become more Productive, Effective, Efficient, Customer Focused and Strategic Focused.
At the end of the program, the Participant will prepare a Customized Outline Action Plan which will serve as the roadmap to implement some key improvements in his work area.
Benefits to the Organization Sponsoring Participants to this program
(Benefits made possible by Euro Training's unique, multidiscipline, customer focused, strategic focused, easy to understand and apply training methodology that relies on Industry Good and Best Benchmarked Practices)
Euro Training programs are different. They develop practical Job Skills.
This program is designed to make the participant aware of the domain processes, multi-discipline skills and competencies related to his job responsibilities.
Each program is customized and made useful for the particular participant group, our target is 90%+ topics directly applicable to the work today or in future.
Benefits you may see in participant post program...Inclination to Recognize his stakeholders, and their needs & expectations. He will also get understanding of how to analyze to find ways to exceed customer expectations and delight the customers.
High level Job skills & competencies
Taking Initiative to Propose Improvements in Work Responsibility Area.
Further, this program will Build Multi-Discipline Understanding, Skills and Competencies including (as relevant)...
Increased Technical and Process Knowhow
Awareness to the Need to align performance to the Needs and Expectations of Stakeholders/ Customers (internal & external)
Awareness of the Need to Align performance to Organizational Operational and Strategic Objectives.
Understanding Domain Good Management Practices, and, Awareness to meet Requirements and Recommendations of the Relevant Industry and Professional Standards.
Awareness to consider for possible application the Best Benchmarked Domain Practices that can assist making Dramatic Process Improvements.
Type of improvements the participant will be trained to analyze and implement include (as relevant) Productivity Improvements, Product and Service Differentiation and Exceeding Stakeholder & Customer Expectations.
Euro Training Instructors often act as mentors for participants (solely subject to instructor approval). Your participants can utilize this free service to ensure effective post program reinforcement and help when applying the ideas, skills and competencies acquired during the training.
Participant Individual Career Benefits
First, and most important benefit, is the positive self-esteem that will come from being able to do your work right first time and meet internal and external customer expectations.
Second, the Program developed Understanding, Skills & Competencies will help you successfully present your professional and Team skills at Job Interviews and Internal Performance Evaluation Reviews.
You gain a clear direction for analyzing, proposing and implementing improvements in his work area.
The outline action plan you prepare and take away after the program will help you take improvement initiatives and make a positive difference in your performance on the job, team, business unit or organization. This difference after implementation and when added to your resume will make you a prime candidate for career advancement in your own organization or in your next job.
Post program when you take decisions related to your work processes you will automatically consider (as applicable): Internal & External Customer Needs and Expectations, Technology Options, Helpful Tools and Methods, Consider Risks, Mitigate Risks, Take Actions that Increasing Productivity, Consider Legal & Contractual Aspects, Consider Intellectual Property Aspects, Pay attention to Safety and Security, Consider future Audit, Weigh Cost Benefit between options, Be Mindful of Key Performance Indicators (KPIs), Consider how Performance will be evaluated, and, Consider need for and Opportunity to Develop a Decision Support Knowledge Base, .... (and possibly more multi-discipline aspects).
First, and most important benefit, is the positive self-esteem that will come from being able to do your work right first time and meet internal and external customer expectations.
Second, the Program developed Understanding, Skills & Competencies will help you successfully present your professional and Team skills at Job Interviews and Internal Performance Evaluation Reviews.
You gain a clear direction for analyzing, proposing and implementing improvements in his work area.
The outline action plan you prepare and take away after the program will help you take improvement initiatives and make a positive difference in your performance on the job, team, business unit or organization. This difference after implementation and when added to your resume will make you a prime candidate for career advancement in your own organization or in your next job.
Post program when you take decisions related to your work processes you will automatically consider (as applicable): Internal & External Customer Needs and Expectations, Technology Options, Helpful Tools and Methods, Consider Risks, Mitigate Risks, Take Actions that Increasing Productivity, Consider Legal & Contractual Aspects, Consider Intellectual Property Aspects, Pay attention to Safety and Security, Consider future Audit, Weigh Cost Benefit between options, Be Mindful of Key Performance Indicators (KPIs), Consider how Performance will be evaluated, and, Consider need for and Opportunity to Develop a Decision Support Knowledge Base, .... (and possibly more multi-discipline aspects).
Registration Form
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Registration & Fee Information
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Fee information is also available at:
PROGRAM-FEE-PAGE
Special Discounts May be Available Please email scholarships@eurotraining.com.
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To register please send us an official letter confirming registration (on organizational letterhead), or, send us a completed registration form above.
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- Fees are Payable by Bank Transfer or Bank Draft.
Program Fee for 1 Week (5 day/30 hrs) Training Program is:
(1) At Dubai, Kuwait, New Delhi, Qatar £4,315 (USD $5,500) per participant.
(2) At London, US Locations, Europe, Malaysia, Singapore £4,747 (USD $6,050) per participant.
(3) If Attending Online Training Fee is £2,000 (USD $2,500) per participant.
Fee includes Course Materials, Certificate, Refreshments and Lunch (classroom programs).
Accommodation is not included in Program fee. Special rates may be available at venue hotel for participants.
A Special discount of 10% is offered for participants who pay their fees at least 45 days before start of the program.
Cancellation & Date Change: No Fee Refund if participant cancels his registration less than 3 weeks before start of the program. Alternate nominations may be allowed if requested atleast 2 weeks before program start. In case of exceptional hardship or emergency participant may be allowed to attend same program at another location or date on payment of 10% of fee.
All participants are required to fill in Participant Information Form and Program Related Questionnaire - on first day of the program.
Each program Undergoes Customization to Better Meet Participant Present and Future Job and Career Needs. Please be prepared to let the Instructor/s know about your organization's Special Needs, Interests or Initiatives.
It is always useful for participants to bring their existing problems or case studies, work-process flow charts or job related problems for discussion - consideration will be at sole discretion of the program director/s.
Provisional Registration : You can make a provisional registration request by sending us an email using an official email account. Provisionsl registration request, when confirmed by Euro Training, will reserve a seat for you for 14 days. After our Confirmation you have 2 weeks to send us an official registration request. Provisional registration is automatically cancelled at the earlier of (1) 2 weeks after Provisional Registration Confirmation if registration is not reconfirmed from your side (2) Two weeks before start of the program. We do request you to inform us ASAP you have decided either way.
Program Fee for 1 Week (5 day/30 hrs) Training Program is:
(1) At Dubai, Kuwait, New Delhi, Qatar £4,315 (USD $5,500) per participant.
(2) At London, US Locations, Europe, Malaysia, Singapore £4,747 (USD $6,050) per participant.
(3) If Attending Online Training Fee is £2,000 (USD $2,500) per participant.