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CPP305-1D
1 Week Training Program

Project Construction Claims Management & Win-Win Resolving Disputes Skills

Building Skills & Competencies in

  1. Understanding the Formal & Actual Claim Processes
  2. Preparing a Claim - What All Need to be Proved
  3. Analyzing and Defending Against a Claim Submitted by Others
  4. Negotiating Win-Win Settlement of Claims
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1 Week Training Programs

London
20-24 May 2024
New York
3-7 June 2024
Seattle, USA
17-21 June 2024
New Delhi
1-5 July 2024
Kualalumpur
15-19 July 2024
New Delhi
29 July - 2 Aug 2024
London
12-16 Aug 2024
New York
26-30 Aug 2024
Seattle
9-13 Sept 2024
Istanbul
23-27 Sept 2024
New Delhi
7-11 Oct 2024
Kualalumpur
21-25 Oct 2024
New Delhi
4-8 Nov 2024
London
18-22 Nov 2024
New York
2-6 Dec 2024
Seattle, USA
16-20 Dec 2024
London
30 Dec 2024- 3 Jan 2025
Dubai
6-10 Jan 2025
Kualalumpur
20-24 Jan 2025
Dubai
3-7 Feb 2025
London
17-21 Feb 2025
New York
2-6 March 2025
Seattle, USA
16-20 March 2025
Istanbul
30 March-3 April 2025
New York
13-17 April 2025
Dubai
27 April-1 May 2025
Kualalumpur
11-15 May 2025
London
25-29 May 2025




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What is Covered in this Training?

  1. This Project Construction Claims Training Builds Professionals who will have the Understanding, Process Knowledge, Skills, Competencies, Management Insights, including Leadership, they will need to become True Expert Professionals in this area.
  2. This program provides the Project Claims Professional participant the essential Contractual Understanding, Interpretation Rules, Contract Knowledge and Management Guidance to perform his Project Claims Assignment in an effective, efficient, customer focused manner, always targeting for Protecting his Organization, Win-Win, Meeting Project Objectives and Organizational Strategic Objectives.
  3. This is a comprehensive program. Program Topics mentioned here will be discussed in great detail to ensure the participants gains a full Multi-Discipline Multi-Stakeholder Latest-Technology Equipped Understanding of the Project Claims Processes he will be required to Plan, Document, Administer, Communicate & Coordinate, Resolve, Supervise and Manage.
  4. Claims are the assertion by a Contracting Party of its Rights to Additional Costs, Time or other Damages that have not been settled through the Contract Payment Method.
  5. Disputed Variation orders also become Claims, here the Full Variation Order (VO) or Part of it may be disputed. Claims are Dirty words on Projects & other Business Transactions, unless handled properly, they harm many strategic business objectives and relationships. Win-Win methodology is one good Strategy to handle claims so they do not cause harmful side-effects.
  6. Attending this Program can help Save your Organization Substantial Sums, millions of dollars on large projects, as Claims or Counter-Claims, Spurious Claims, Claims with Double Charging, Legally Barred Claims, Variation Orders (VOs), Delay Costs, Organization Business Losses and Consultant Fees.

Who Should Attend?

  1. This program is intended for Claim Professionals, Contract Administrators, Legal Staff, Quantity Surveyors, Project Managers, Project Site Professionals, and Project Coordinators.
  2. This program is also useful for Project Finance Professionals and Project Audit Professionals.

Program Content & Modules

Project Construction Claims Management & Win-Win Resolving Disputes Skills


  1. Business Aspects of Project & Construction Contracts
  2. Project Stakeholders & Their Expectations
  3. Operational Objectives of Projects
  4. Strategic Objectives of Projects
  5. Risks on Construction Projects
  6. Typical Risk Distribution on Construction Contracts
  7. Important Risk Assigning Clauses on Construction Contracts
  8. Legal Rules for Contract Interpretations
  9. What All Claimant has to Prove to be Entitled to a Claim
  10. For each Important Contract Clause

    (1) Notices and other communications to be sent,

    (2) How to Responding to the Notices Received,

    (3) How to Document supporting facts as evidence,

    (4) Essential efforts for mitigation to protect rights,

    (5) Negotiating and settling the disputes and disagreements,

    (6) Preparing Change Orders and Claims

    (7) Analyzing Variation Orders & Claims Submitted by other Party,

    (8) Win-win settlement of claims

    (9) Payment retentions for Claims

    (10) Claim Incident Monitoring

    (11) Collecting Liability Evidence

    (12) Collecting Causation Evidence

    (13) Collecting Mitigation or Lack of Mitigation Evidence

    (14) Collecting Damages Evidence
  11. Identifying Concurrent Delaying Events that shift Liability
  12. Identifying Non allocable costs in Variations and claims
  13. Identifying Double charging hidden in variation or claim calculations
  14. Understanding Non Mitigated losses due to lack of due-diligence
  15. Inappropriate calculation methods employed to quantify the Variations and Claims
  16. Negotiating Disputes and Disagreements
  17. Understanding Win-Win Methods for Settlement of
  18. Claims Analysis
  19. Program Recommendations
  20. Personalized Construction Claims Improvement Outline Action Plan

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