Euro Training Limited Training Programs, Workshops and Professional Certifications
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Domain Specific Job Skills

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Audio version brochure

IIP366-1

1 Week Training Program

Incident Investigation Management & Reporting Skills

Building Skills in

  1. Systematic Event Sequencing Methodology

  2. Analyzing Workspaces & Processes for Risks

  3. Understanding NASP & Industry Specific Guidelines

  4. Increasing Adverse Event Prevention Effectiveness in Organizational SOPs

www.eurotraining.com/bro/iip366-1.php

1 Week Training Programs

Seattle, USA
16-20 Dec 2024
London
30 Dec 2024- 3 Jan 2025
Dubai
6-10 Jan 2025
Kualalumpur
20-24 Jan 2025
Dubai
3-7 Feb 2025
London
17-21 Feb 2025
New York
2-6 March 2025
Seattle, USA
16-20 March 2025
Istanbul
30 March-3 April 2025
New York
13-17 April 2025
Dubai
27 April-1 May 2025
Kualalumpur
11-15 May 2025
London
25-29 May 2025



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What is Covered in this Training Training?

  1. This Skills Training builds in participants Incident Investigation knowledge, skills and competencies to understand, analyze and implement Multidiscipline 360 degree Incident Investigations Work Processes.
  2. The program will build skills in Applying Safety, Security, Loss Prevention, Operation Disruption Prevention, Applicable Professional Standards, Good Operational & Management Practices and Best Benchmarked Practices to Incident Investigation.
  3. Participant will gain a multi-discipline step-by-step methodology for implementing Incident Investigations, using Good and Best Benchmarked Practices. Program will cover Effective and Efficient Investigating & Reporting on Safety, Operational, Maintenance Incidents; Recommending the required Planning & Implementation of Countermeasures to prevent Incident Repeat; Effective Systematic Event Sequencing Methodology; Systematic Analyzing Workspaces & Processes for Risks; Leverage Causation Establishment and Elimination Models; Analyzing Documentation & Evidence Needs; Cover NASP and other Relevant Industry Specific Professional Guidelines (National Association of Safety Professionals); and Increasing Adverse Event Prevention Effectiveness in Organizational Standard Operating Procedures (SOPs).
  4. This Incident Investigations Skills Training includes Hands on workshops, Insights into Incident Investigations & Reporting Aspects, Good Practices for Incident Investigations, Benchmarked Best Incident Investigations Practices, Developing Organizational Standard Operating Procedures for Incident Investigations that meet Organization and Stakeholder Expectations.
  5. This Training will help develop Systematic Incident Investigations Performance Evaluation KPIs. This program will also recommend methods for Leveraging Data Analytic Systems to develop useful incident insights. This program will discuss possible Artificial Intelligence methods for Early Warning of Incidents and Proactively Prompt Management Intervention.
  6. This Training will also help Develop an Incident Investigations and Reporting Knowledge Management Systems to develop training and coaching programs and evaluate team member Incident Investigating and Reporting Skills and Competencies. Participants will also prepare an Incident Investigation and Reporting Improvement Outline Action Plan.

Who Should Attend

  1. This program is designed to provide Skills Level job skills and competencies to Incident Investigating and Reporting Team Members.
  2. This program is also intended for all impacted and interested Professionals, Consultants, and Managers.

Program Content & Modules

Incident Investigation Management & Reporting Skills

(Safety, Operational, Maintenance Incidents)


  1. Introduction to Incident Investigation
  2. Roles and Responsibilities
  3. Incident Classification
  4. Immediate Response to an Incident
  5. Data Collection Techniques
  6. Root Cause Analysis
  7. Developing a Timeline
  8. Human Factors in Incidents
  9. Technical and Environmental Factors
  10. Incident Analysis Tools
  11. Legal and Compliance Aspects
  12. Writing the Incident Report
  13. Recommendations and Corrective Actions
  14. Communication and Feedback
  15. Record Keeping and Documentation
  16. Incident Metrics and KPIs
  17. Preventive Measures
  18. Incident Review and Audits
  19. Ethical Considerations in Incident Reporting
  20. Continuous Improvement and Feedback Loop
  21. Case Studies
  22. Advanced Root Cause Analysis Techniques
  23. Psychological Aspects of Incident Reporting
  24. Technology in Incident Investigation
  25. Engaging External Investigators
  26. Handling Media and Public Relations
  27. Crisis Management and Communication
  28. Special Investigations: Environmental Incidents
  29. Multi-agency Coordination
  30. Incident Analysis: Statistical Methods
  31. Cultural and Organizational Factors in Incidents
  32. Financial Implications of Incidents
  33. Incident Feedback Mechanisms
  34. Training and Simulation Exercises
  35. Incident Investigation for Special Sectors
  36. Ethnographic Approaches to Incident Investigation
  37. Special Considerations: Remote and Isolated Workplaces
  38. Program Recommendations
  39. Personalized Incident Investigation & Reporting Unit Performance Improvement Outline Action Plan

1 Week Training Program

Outcomes & Takeaways

Outcomes and Takeaways Overview
  1. Knowhow and Technology Transfer to the Participants. Building relevant Understanding, Competencies & Process Knowledge.
  2. Multi-discipline understanding of Program Topics.
    Means that post program when participant takes decisions, related to his work, participant will automatically and subconsciously consider and take into account (as applicable) Internal & External Customer Needs and Expectations, Operational & Strategic Objectives, Regulatory Aspects, Industry Standards, Technology Options, Understand Helpful Modern Tools and Methods, Understand Risks, Actions for Increasing Productivity, Legal & Contractual Aspects, Intellectual Property Aspects, Safety, Security, Audit, Cost Benefit Aspects, Value Engineering Opportunities, Key Performance Indicators, Meaningful Performance Evaluation System, and, Data Analytic Opportunities.
    This type of understanding and habit otherwise develops after years of rich and diverse work experience. (few get this opportunity)
  3. Knowledge Framework outline which will enable the participant to understand and learn the right lessons from his own past, present and future on-the-job experience.
  4. Training that will empower the participant to identify, support and implement improvements in his work area, team, section, department, and organization.
This 1 Week Training Program participant will typically take away...
  1. Program related knowhow, skills, competencies and process knowledge.
    This program will use case studies and benchmarked Good and Best Practices to enhance participant understanding and competencies.
  2. Domain Knowledge and process knowledge.
    The participant will become empowered and should become more Productive, Effective, Efficient, Customer Focused and Strategic Focused.
    At the end of the program, the Participant will prepare a Customized Outline Action Plan which will serve as the roadmap to implement some key improvements in his work area.

Benefits to the Organization Sponsoring Participants to this program

(Benefits made possible by Euro Training's unique, multidiscipline, customer focused, strategic focused, easy to understand and apply training methodology that relies on Industry Good and Best Benchmarked Practices)

  • Euro Training programs are different. They develop practical Job Skills.
    This program is designed to make the participant aware of the domain processes, multi-discipline skills and competencies related to his job responsibilities.
    Each program is customized and made useful for the particular participant group, our target is 90%+ topics directly applicable to the work today or in future.
    Benefits you may see in participant post program...
    • Inclination to Recognize his stakeholders, and their needs & expectations. He will also get understanding of how to analyze to find ways to exceed customer expectations and delight the customers.
    • High level Job skills & competencies
    • Taking Initiative to Propose Improvements in Work Responsibility Area.
  • Further, this program will Build Multi-Discipline Understanding, Skills and Competencies including (as relevant)...
    • Increased Technical and Process Knowhow
    • Awareness to the Need to align performance to the Needs and Expectations of Stakeholders/ Customers (internal & external)
    • Awareness of the Need to Align performance to Organizational Operational and Strategic Objectives.
    • Understanding Domain Good Management Practices, and, Awareness to meet Requirements and Recommendations of the Relevant Industry and Professional Standards.
    • Awareness to consider for possible application the Best Benchmarked Domain Practices that can assist making Dramatic Process Improvements.
  • Type of improvements the participant will be trained to analyze and implement include (as relevant) Productivity Improvements, Product and Service Differentiation and Exceeding Stakeholder & Customer Expectations.
  • Euro Training Instructors often act as mentors for participants (solely subject to instructor approval). Your participants can utilize this free service to ensure effective post program reinforcement and help when applying the ideas, skills and competencies acquired during the training.

Participant Individual Career Benefits

  1. First, and most important benefit, is the positive self-esteem that will come from being able to do your work right first time and meet internal and external customer expectations.
  2. Second, the Program developed Understanding, Skills & Competencies will help you successfully present your professional and Team skills at Job Interviews and Internal Performance Evaluation Reviews.
  3. You gain a clear direction for analyzing, proposing and implementing improvements in his work area.
    The outline action plan you prepare and take away after the program will help you take improvement initiatives and make a positive difference in your performance on the job, team, business unit or organization. This difference after implementation and when added to your resume will make you a prime candidate for career advancement in your own organization or in your next job.
  4. Post program when you take decisions related to your work processes you will automatically consider (as applicable): Internal & External Customer Needs and Expectations, Technology Options, Helpful Tools and Methods, Consider Risks, Mitigate Risks, Take Actions that Increasing Productivity, Consider Legal & Contractual Aspects, Consider Intellectual Property Aspects, Pay attention to Safety and Security, Consider future Audit, Weigh Cost Benefit between options, Be Mindful of Key Performance Indicators (KPIs), Consider how Performance will be evaluated, and, Consider need for and Opportunity to Develop a Decision Support Knowledge Base, .... (and possibly more multi-discipline aspects).

Registration Form

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Registration & Fee Information

  1. Fee information is also available at:   PROGRAM-FEE-PAGE   Special Discounts May be Available Please email scholarships@eurotraining.com.
  2. To register please send us an official letter confirming registration (on organizational letterhead), or, send us a completed registration form above. GET MSWORD REGISTRATION FORM .
  3. Fees are Payable by Bank Transfer or Bank Draft.
    • Program Fee for 1 Week (5 day/30 hrs) Training Program is:

      (1) At Dubai, Kuwait, New Delhi, Qatar £4,315 (USD $5,500) per participant.

      (2) At London, US Locations, Europe, Malaysia, Singapore £4,747 (USD $6,050) per participant.

      (3) If Attending Online Training Fee is £2,000 (USD $2,500) per participant.
    Fee includes Course Materials, Certificate, Refreshments and Lunch (classroom programs).
  4. Accommodation is not included in Program fee. Special rates may be available at venue hotel for participants.
  5. A Special discount of 10% is offered for participants who pay their fees at least 45 days before start of the program.
  6. Cancellation & Date Change: No Fee Refund if participant cancels his registration less than 3 weeks before start of the program. Alternate nominations may be allowed if requested atleast 2 weeks before program start. In case of exceptional hardship or emergency participant may be allowed to attend same program at another location or date on payment of 10% of fee.
  7. All participants are required to fill in Participant Information Form and Program Related Questionnaire - on first day of the program.
  8. Each program Undergoes Customization to Better Meet Participant Present and Future Job and Career Needs. Please be prepared to let the Instructor/s know about your organization's Special Needs, Interests or Initiatives.
  9. It is always useful for participants to bring their existing problems or case studies, work-process flow charts or job related problems for discussion - consideration will be at sole discretion of the program director/s.
  10. Provisional Registration : You can make a provisional registration request by sending us an email using an official email account. Provisionsl registration request, when confirmed by Euro Training, will reserve a seat for you for 14 days. After our Confirmation you have 2 weeks to send us an official registration request. Provisional registration is automatically cancelled at the earlier of (1) 2 weeks after Provisional Registration Confirmation if registration is not reconfirmed from your side (2) Two weeks before start of the program. We do request you to inform us ASAP you have decided either way.

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