Euro Training Limited Training Programs, Workshops and Professional Certifications
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Domain Specific Job Skills

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Audio version brochure

ODF715-1

1 Week Training Program

Effective Maintenance Outsourcing Professional & Manager

Building Skills in

  1. Creating Value through Maintenance Outsourcing

  2. Strategic Alignment through Outsourcing

  3. Selecting & Developing Outsourcing Contractors

  4. Important Contract Provisions that Protect Organizational Interests

www.eurotraining.com/bro/odf715-1.php

1 Week Training Programs

Seattle, USA
16-20 Dec 2024
London
30 Dec 2024- 3 Jan 2025
Dubai
6-10 Jan 2025
Kualalumpur
20-24 Jan 2025
Dubai
3-7 Feb 2025
London
17-21 Feb 2025
New York
2-6 March 2025
Seattle, USA
16-20 March 2025
Istanbul
30 March-3 April 2025
New York
13-17 April 2025
Dubai
27 April-1 May 2025
Kualalumpur
11-15 May 2025
London
25-29 May 2025



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What is Covered in this Training Program

  1. This 1 Week Training Program will provide the Participant the Understanding, Knowledge, Insights and Skills for working towards becoming a 360 degree Empowered Maintenance Outsourcing Professional.
  2. The participant will become knowledgeable about the Best Benchmarked Maintenance Outsourcing Practices, eSourcing Enabled Outsourcing and Maintenance Works Monitoring and Correcting Deviation from Objectives. This is a Truly 21st Century eSourcing enabled Maintenance Outsourcing Program. The participant will learn how to Enable and Implement Systems that Create Value and Correct Performance to Maintain Strategic Alignment. This program will also show you how we can implement Maintenance Outsourcing without its usual disadvantages. Program content will include Contracting Arrangements, and, Service Level Agreements.

Who Should Attend

  1. This Program is intended for Maintenance Procurement, Maintenance Technical Professionals and Maintenance Supervisors & Managers. Procurement and Contract Professionals responsible for Maintenance Contracts. This training will also be useful for Key Maintenance Contractor Staff.
  2. Program Content & Modules

Effective Maintenance Outsourcing Professional & Manager

Understanding Outsourcing Trend and Logic


  1. Understanding Maintenance Outsourcing
  2. Business Aspects of Maintenance of Plants & Facilities
  3. Business Aspects of Maintenance Outsourcing
  4. Stakeholders and their Needs & Expectations from Outsourced Maintenance Works
  5. Understanding & Identifying Maintenance Outsourcing Key Performance Indicators (KPIs)
  6. Understanding & Identifying Maintenance Outsourcing Strategic KPIs
  7. Understanding & Identifying Outsourced Maintenance Customer Satisfaction KPIs
  8. Business Models for Maintenance Outsourcing
  9. Maintenance Outsourcing Step-by-Step Methodology
  10. Deciding What to Outsource
  11. Impact on Technology & Future Improvement Capacity
  12. Planning the Outsourcing Strategic Implementation
  13. Prequalifying the Maintenance Contractors
  14. Ensuring Widest Participation in Bidding Process
  15. Important Maintenance Outsourcing Contract Conditions
  16. Important Maintenance Outsourcing Performance Requirements
  17. Important Maintenance Service Level Agreements
  18. Systems for Incentives and Deductions based on Service Quality
  19. Outsourced Maintenance QA/QC Plan and Implementation Requirements
  20. Risk Management Planning Requirements from Maintenance Contractors
  21. Maintenance Outsourcing Special Contractual Problems
  22. Maintenance Outsourcing Disputes and their Negotiated Settlements
  23. Other Management Issues on Outsourcing Maintenance Projects
  24. Maintenance Contractor Management System Requirements
  25. Maintenance Contractor Motivation for Performance Excellence
  26. Maintenance Contractor Performance Enhancement Processes
  27. Relationship Management between Owner and Maintenance Contractor
  28. Effective Communication & Coordination with Maintenance Contractor
  29. Outsourced Maintenance Security & Risk Management
  30. Maintenance Monitoring of Service Quality
  31. Program Recommendations
  32. Maintenance Outsourcing Improvement Outline Action Plan

1 Week Training Program

Outcomes & Takeaways

Outcomes and Takeaways Overview
  1. Knowhow and Technology Transfer to the Participants. Building relevant Understanding, Competencies & Process Knowledge.
  2. Multi-discipline understanding of Program Topics.
    Means that post program when participant takes decisions, related to his work, participant will automatically and subconsciously consider and take into account (as applicable) Internal & External Customer Needs and Expectations, Operational & Strategic Objectives, Regulatory Aspects, Industry Standards, Technology Options, Understand Helpful Modern Tools and Methods, Understand Risks, Actions for Increasing Productivity, Legal & Contractual Aspects, Intellectual Property Aspects, Safety, Security, Audit, Cost Benefit Aspects, Value Engineering Opportunities, Key Performance Indicators, Meaningful Performance Evaluation System, and, Data Analytic Opportunities.
    This type of understanding and habit otherwise develops after years of rich and diverse work experience. (few get this opportunity)
  3. Knowledge Framework outline which will enable the participant to understand and learn the right lessons from his own past, present and future on-the-job experience.
  4. Training that will empower the participant to identify, support and implement improvements in his work area, team, section, department, and organization.
This 1 Week Training Program participant will typically take away...
  1. Program related knowhow, skills, competencies and process knowledge.
    This program will use case studies and benchmarked Good and Best Practices to enhance participant understanding and competencies.
  2. Domain Knowledge and process knowledge.
    The participant will become empowered and should become more Productive, Effective, Efficient, Customer Focused and Strategic Focused.
    At the end of the program, the Participant will prepare a Customized Outline Action Plan which will serve as the roadmap to implement some key improvements in his work area.

Benefits to the Organization Sponsoring Participants to this program

(Benefits made possible by Euro Training's unique, multidiscipline, customer focused, strategic focused, easy to understand and apply training methodology that relies on Industry Good and Best Benchmarked Practices)

  • Euro Training programs are different. They develop practical Job Skills.
    This program is designed to make the participant aware of the domain processes, multi-discipline skills and competencies related to his job responsibilities.
    Each program is customized and made useful for the particular participant group, our target is 90%+ topics directly applicable to the work today or in future.
    Benefits you may see in participant post program...
    • Inclination to Recognize his stakeholders, and their needs & expectations. He will also get understanding of how to analyze to find ways to exceed customer expectations and delight the customers.
    • High level Job skills & competencies
    • Taking Initiative to Propose Improvements in Work Responsibility Area.
  • Further, this program will Build Multi-Discipline Understanding, Skills and Competencies including (as relevant)...
    • Increased Technical and Process Knowhow
    • Awareness to the Need to align performance to the Needs and Expectations of Stakeholders/ Customers (internal & external)
    • Awareness of the Need to Align performance to Organizational Operational and Strategic Objectives.
    • Understanding Domain Good Management Practices, and, Awareness to meet Requirements and Recommendations of the Relevant Industry and Professional Standards.
    • Awareness to consider for possible application the Best Benchmarked Domain Practices that can assist making Dramatic Process Improvements.
  • Type of improvements the participant will be trained to analyze and implement include (as relevant) Productivity Improvements, Product and Service Differentiation and Exceeding Stakeholder & Customer Expectations.
  • Euro Training Instructors often act as mentors for participants (solely subject to instructor approval). Your participants can utilize this free service to ensure effective post program reinforcement and help when applying the ideas, skills and competencies acquired during the training.

Participant Individual Career Benefits

  1. First, and most important benefit, is the positive self-esteem that will come from being able to do your work right first time and meet internal and external customer expectations.
  2. Second, the Program developed Understanding, Skills & Competencies will help you successfully present your professional and Team skills at Job Interviews and Internal Performance Evaluation Reviews.
  3. You gain a clear direction for analyzing, proposing and implementing improvements in his work area.
    The outline action plan you prepare and take away after the program will help you take improvement initiatives and make a positive difference in your performance on the job, team, business unit or organization. This difference after implementation and when added to your resume will make you a prime candidate for career advancement in your own organization or in your next job.
  4. Post program when you take decisions related to your work processes you will automatically consider (as applicable): Internal & External Customer Needs and Expectations, Technology Options, Helpful Tools and Methods, Consider Risks, Mitigate Risks, Take Actions that Increasing Productivity, Consider Legal & Contractual Aspects, Consider Intellectual Property Aspects, Pay attention to Safety and Security, Consider future Audit, Weigh Cost Benefit between options, Be Mindful of Key Performance Indicators (KPIs), Consider how Performance will be evaluated, and, Consider need for and Opportunity to Develop a Decision Support Knowledge Base, .... (and possibly more multi-discipline aspects).

Registration Form

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Registration & Fee Information

  1. Fee information is also available at:   PROGRAM-FEE-PAGE   Special Discounts May be Available Please email scholarships@eurotraining.com.
  2. To register please send us an official letter confirming registration (on organizational letterhead), or, send us a completed registration form above. GET MSWORD REGISTRATION FORM .
  3. Fees are Payable by Bank Transfer or Bank Draft.
    • Program Fee for 1 Week (5 day/30 hrs) Training Program is:

      (1) At Dubai, Kuwait, New Delhi, Qatar £4,315 (USD $5,500) per participant.

      (2) At London, US Locations, Europe, Malaysia, Singapore £4,747 (USD $6,050) per participant.

      (3) If Attending Online Training Fee is £2,000 (USD $2,500) per participant.
    Fee includes Course Materials, Certificate, Refreshments and Lunch (classroom programs).
  4. Accommodation is not included in Program fee. Special rates may be available at venue hotel for participants.
  5. A Special discount of 10% is offered for participants who pay their fees at least 45 days before start of the program.
  6. Cancellation & Date Change: No Fee Refund if participant cancels his registration less than 3 weeks before start of the program. Alternate nominations may be allowed if requested atleast 2 weeks before program start. In case of exceptional hardship or emergency participant may be allowed to attend same program at another location or date on payment of 10% of fee.
  7. All participants are required to fill in Participant Information Form and Program Related Questionnaire - on first day of the program.
  8. Each program Undergoes Customization to Better Meet Participant Present and Future Job and Career Needs. Please be prepared to let the Instructor/s know about your organization's Special Needs, Interests or Initiatives.
  9. It is always useful for participants to bring their existing problems or case studies, work-process flow charts or job related problems for discussion - consideration will be at sole discretion of the program director/s.
  10. Provisional Registration : You can make a provisional registration request by sending us an email using an official email account. Provisionsl registration request, when confirmed by Euro Training, will reserve a seat for you for 14 days. After our Confirmation you have 2 weeks to send us an official registration request. Provisional registration is automatically cancelled at the earlier of (1) 2 weeks after Provisional Registration Confirmation if registration is not reconfirmed from your side (2) Two weeks before start of the program. We do request you to inform us ASAP you have decided either way.

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