1. This Certified Professional Last-Mile Electrical Distribution System Operational Audit Program provides the Knowledge, Skills, Competencies and Process Knowhow to Effectively and Efficiently conduct Operational Audit and Performance Evaluation of Electric Power Last Mile Distribution Systems. This program will cover the System from Distribution Substation to the Consumer. This program will cover auditing for verifying performance against Adopted Electrical Distribution Standards, Good Practices and Best Practices. Detailed Methodology for the Distribution System Audits will be discussed and further developed. Audit scope discussed includes Verification of adequacy of, and compliance with, Approved Distribution System Documentation, Operational Procedures and Controls.

2. Program will discuss Distribution System Performance Measures, and Meaningful KPIs for the Distribution System. Program will cover Distribution System Audit, Functional Audit, and Special Audits. Participant will learn about Preparing Distribution Operational Audit Plans and Checklists from Audit Mandate, Auditee Strategic Objectives, Operational Strategies, Operational Targets, Industry Standards, Work Procedures and Controls, and, Good and Best Practices.

3. Participant will learn about Best Practices in Distribution System Operational Audit as gained from Benchmarking with Leading Global Electrical Distribution Utilities and Operators. Participant will understand how to analyze KPIs for Relevance and evaluate their proper Performance Measurement.

4. Where KPIs are Not Available or Not Reliable the participant will understand the methodology to follow to obtain Meaningful KPIs for the Operational Audit.

5. Participant will gain a Multi Discipline, Multi Stakeholder Viewpoint based Operational Audit understanding enabling him to Identify and Propose Improvement Projects for his Distribution Unit that have a very high probability of acceptance by the Auditee and the Management.

6. This Last-Mile Electrical Distribution System Operational Audit program further includes Hands on workshops, Deeper Insights, Good Management Practices, Benchmarked Best Practices, Standard Operating Procedures for Last-Mile Electrical Distribution System Operational Audit Work Processes, Organization and Stakeholder Expectations based Key Performance Indicators KPIs, Systematic Last-Mile Electrical Distribution System Operational Audit Performance Evaluation of KPIs, Leveraging Last-Mile Electrical Distribution System Operational Audit Data Analytic Systems to Develop Meaningful Performance Dashboards, Leveraging Data Analytics to Develop Decision Support Insights, Leveraging Data Analytics to Develop Proactive Early Identification of Last-Mile Electrical Distribution System Operational Audit Problems & Opportunities, Developing a Knowledge Management Systems to Support Decisions; Developing Professional Skills & Competency System to Brief, Coach and Train Professionals; Last-Mile Electrical Distribution System Operational Audit Professional Certification Tests & Interviews to Quality for Professional Certification; Program Recommendations, and, Preparing a Detailed Personalized Post Program Last-Mile Electrical Distribution System Operational Audit Improvement Action Plan.

1. This program is intended for all Electrical Distribution System Auditors, Operational Auditors, Management Analysts, Team Leaders and Supervisors.

2. This program will also be useful for Engineers and other professionals working on Transmission & Distribution Systems, whether as Operational Staff or Construction Professionals, and, who now want to take on Operational Audit Responsibilities.

Professional Certification Workshop Outcomes and Takeaways

1. Knowhow and Technology Transfer to the Participants.

2. Building Job Oriented Understanding, Competencies & Process Knowledge.

3. Domain Multi-discipline understanding that Improves Performance, Credibility and Respect

4. Competencies that Enable Superior Performance, Promotion, Career Advancement and Respect among Peers

Typical Certification Workshop Participant Takeaways

1. A-Z Knowhow and Step-by-Step Process Knowledge

2. A Customized Detailed Action Plan to apply the Program Knowledge to Work.
   The detailed Action Plan and Implementation Plans you prepare and take away after the program will help you take improvement initiatives and make a positive difference in your job, team, business unit or organization.
   This difference after implementation and when added to your resume will make you a prime candidate for career advancement in your own organization or in your next job/s.

(Made possible by Euro Training's unique, multidiscipline, customer focused, strategic focused, knowledge management, Data Analytics approach)

1. Improved Performance through

• Effectiveness (doing right first time by considering all key stakeholders), Efficiency (applying good practices), Goal Achievement (KPIs)

• Customer Satisfaction

• Strategic Alignment

2. Multi-discipline Empowered Employee

• Multi-Stakeholder Focus

• Customer Focus

• Operational Focus

• Strategic Focus

• Management by Facts (Data Analysis & Performance Evaluation)

3. Employees Leveraging the Multi-Disciplines for doing the job right first time, by taking following aspects into consideration before decision making...
   Business Needs, Internal & External Customer Needs and Expectations, Operational & Strategic Objectives, Regulatory Aspects, Industry Standards, Technology Options, Understand Helpful Modern Tools and Methods, Understanding Risks, Leveraging Contingency Plans, Actions that Increase Productivity, Legal & Contractual Aspects, Intellectual Property Aspects, Safety, Security, Audit, Cost Benefit Aspects, Value Engineering Opportunities, Develop Key Performance Indicators, Develop a Meaningful Performance Evaluation System, Leveraging Data Analytic Opportunities, Leveraging Artificial Intelligence Opportunities, Developing a Decision Support Knowledge System, Internal Business Unit Training System, Internal Employee Certification System .... (and more multi-discipline aspects)

4. Creating a Professionally Certified Pool of Domain Mentors, Coach & Trainers who have access to the required resources from the Developed Knowledge System. Also Also helping create internal multi-level job competency certification system.

1. Job Satisfaction that will come when satisfying your customers

2. Respect that will come when you are Recognized by your Peers

3. Promotion that will come from your Better Job Performance, Making Improvements and Convincing Performance Review Handling

4. Career Advancement that will come from your increased Employability through Convincing Competency Display in Resume and Interviews, Improvement Ideas, Implemented Improvements & Validated Certification