1. This program aims to create fully empowered Certified Human Resource Professionals for your Organization who will have the required skills and competencies to meet HR Operational, Strategic and Customer Satisfaction Objectives. This program will provide the participant the required Skills & Competencies to Identify, Plan and Meet the HR Short-Term, Medium-Term and Long-term Objectives. This program will empower the participant to understand and implement the required processes and sub-processes to become Customer Focused and achieve Customer Satisfaction and even stakeholder Delight. The participant will understand the HR Processes, objectives of each process, KPIs for each process, Step-by-step understanding of how the process needs to be implemented to meet targets and customer satisfaction.

2. The participant will also get the required skills and competencies to Evaluate HR Performance, Create Meaningful Performance Reports, Evaluate Improvement Opportunities and Plan and Implement the Improvement Projects. The participant will learn to build, and keep updated, a HR Knowledgebase that will assist Consistent Repeatable HR Process Performance Excellence, Coaching and Training of HR Professionals, and create a Learning Organization. The participant will also learn how to Leverage a Data Analysis System to get Timely, Proactive HR Process Decision Support Insights for HR Professionals. The program trained professionals will become instrumental in aligning the HR Process Performance with the Organizational Strategies, Mission and Vision.

3. Who Should Attend

4. This program is intended for all HR Professionals, Managers and HR Consultants.

5. This training program can be used as an essential training program for new Human Resource Personnel, and as a refresher program for more experienced Human Resource Professionals.

6. Program Content & Modules

1. Objectives of Human Resource Function

2. Challenges faced by HR Professionals

Professional Certification Workshop Outcomes and Takeaways

1. Knowhow and Technology Transfer to the Participants.

2. Building Job Oriented Understanding, Competencies & Process Knowledge.

3. Domain Multi-discipline understanding that Improves Performance, Credibility and Respect

4. Competencies that Enable Superior Performance, Promotion, Career Advancement and Respect among Peers

Typical Certification Workshop Participant Takeaways

1. A-Z Knowhow and Step-by-Step Process Knowledge

2. A Customized Detailed Action Plan to apply the Program Knowledge to Work.
   The detailed Action Plan and Implementation Plans you prepare and take away after the program will help you take improvement initiatives and make a positive difference in your job, team, business unit or organization.
   This difference after implementation and when added to your resume will make you a prime candidate for career advancement in your own organization or in your next job/s.

(Made possible by Euro Training's unique, multidiscipline, customer focused, strategic focused, knowledge management, Data Analytics approach)

1. Improved Performance through

• Effectiveness (doing right first time by considering all key stakeholders), Efficiency (applying good practices), Goal Achievement (KPIs)

• Customer Satisfaction

• Strategic Alignment

2. Multi-discipline Empowered Employee

• Multi-Stakeholder Focus

• Customer Focus

• Operational Focus

• Strategic Focus

• Management by Facts (Data Analysis & Performance Evaluation)

3. Employees Leveraging the Multi-Disciplines for doing the job right first time, by taking following aspects into consideration before decision making...
   Business Needs, Internal & External Customer Needs and Expectations, Operational & Strategic Objectives, Regulatory Aspects, Industry Standards, Technology Options, Understand Helpful Modern Tools and Methods, Understanding Risks, Leveraging Contingency Plans, Actions that Increase Productivity, Legal & Contractual Aspects, Intellectual Property Aspects, Safety, Security, Audit, Cost Benefit Aspects, Value Engineering Opportunities, Develop Key Performance Indicators, Develop a Meaningful Performance Evaluation System, Leveraging Data Analytic Opportunities, Leveraging Artificial Intelligence Opportunities, Developing a Decision Support Knowledge System, Internal Business Unit Training System, Internal Employee Certification System .... (and more multi-discipline aspects)

4. Creating a Professionally Certified Pool of Domain Mentors, Coach & Trainers who have access to the required resources from the Developed Knowledge System. Also Also helping create internal multi-level job competency certification system.

1. Job Satisfaction that will come when satisfying your customers

2. Respect that will come when you are Recognized by your Peers

3. Promotion that will come from your Better Job Performance, Making Improvements and Convincing Performance Review Handling

4. Career Advancement that will come from your increased Employability through Convincing Competency Display in Resume and Interviews, Improvement Ideas, Implemented Improvements & Validated Certification